FXTM Review
FXTM is a regulated by FCA (UK), CySEC, FSC, FSCA forex broker established in 2011. ForexTime is offering MT4, MT5, WebTrader and FXTM Trader mobile app.
Trading instruments include over 55 currency pairs, Bitcoin, Litecoin, Ethereum cryptocurrencies as well as Stock Indexes, Stocks, Gold, Silver, Oil and other commodities.
Scalping, News Spike Trading and Expert Advisors are supported. Investors may choose to follow successful traders through managed account services. Wide spectrum of trading education materials is provided.
Please read FXTM Reviews below and share live trading experiences with this broker.
Related sites include Exinity.com, Alpari.org.
Broker Details
Minimum Trade Size: | 0.01 |
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Maximum Leverage: | 2000:1 |
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Minimum to Open Live: | $10 |
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Established: | 2011 |
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Address: | Exinity Limited, 5th Floor, 355 NEX Tower, Rue du Savoir, Cybercity, Ebene 72201, Ebene 72201, Mauritius |
Contact: | support@fxtm.com, +44 20 3734 1025 |
Regional offices: | |
Regulators: | CySEC # 185/12, FSC Mauritius #C113012295, FSCA #FSP No.46614, FCA #777911 / 600475 |
Prohibited countries: |
Trading platforms: | MT4, MT5, WebTrader |
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Web Trading: | ✅ Yes |
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Mobile Trading: | ✅ Yes |
ECN: | ✅ Yes |
Currencies: | (55+) |
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Cryptocurrencies: | (4) Bitcoin, Litecoin, Ethereum |
CFD: | (190+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities |
Trading Conditions |
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EAs/Robots: | ✅ Yes |
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News Trading: | ✅ Yes |
Scalping: | ✅ Yes |
MAM: | ✅ Yes |
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Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Alfa-Click, Bitcoin, CASHU, Dash, DixiPay, DusuPay, Ether/Ethereum, FasaPay, Globe Pay, Konnexone, Litecoin, Local Bank Transfers, Maestro, Neteller, Ngan Luong, PerfectMoney, Qiwi, Skrill, VLoad, Yandex Money |
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Withdrawal Methods: | VISA, MasterCard, Bitcoin, Dash, DixiPay, DusuPay, Ether/Ethereum, FasaPay, Globe Pay, Konnexone, Litecoin, Local Bank Transfers, Maestro, Neteller, PerfectMoney, Qiwi, Skrill, UnionPay, VLoad, WebMoney, Yandex Money |
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Recent User Reviews of FXTM

MY EXPERIENCE
MY FXTM ID - 640006989

Please be assured that we have not ignored this matter but we are constantly working behind the scenes and providing you with the necessary steps, documents or other information to help with this matter.

Withdrawal that is not received now for 1 Month
the second one was 353.97 USD and was on 2nd of June Transaction ID: 11316272 and till now nothing received on my bank account. I contacted them through live chat and through emails they first asked me to send them bank statement and I did. Then they asked me to wait for a while so they can check then they disappeared for a while I sent many reminders. Then they sent me some reference numbers and asked me to check them with my bank and I did and my bank confirmed that nothing was received and the transaction cannot be tracked by the ARN and MCC numbers that they shared. Next I asked them for a proof from their bank so I can go and check with my bank but they are now not responding again. Who ever thinking to deal with those guys is better to run away. They are not professional to handle problems and customer issues regardless if they are scam or not.

We are aware of this situation and please be assured that our team is working constantly behind the scenes to investigate this and resolve it ASAP. Your funds are extremely important to us and since we're a regulated broker, we are also answerable for every single transaction.
As per check, these funds were released from our side within the standard time-frame and every document we ask for or details we share with you is so we can track and help solve this case. As per our investigation, please recheck with your bank with the details we shared with you - you can get in touch with our Live Chat Team and please be assured that FXTM has no reason to hold your funds or delay your funds process for any reason whatsoever.

Missing Funds

Dashboard removed, can't access my funds


FXTM: Update Review
As I stated in my previous review, trading with FXTM hasn't been a bad experience.
I recently had a problem getting my withdrawl request processed but, I am happy to say the matter was resolved in a timely manner.
I look forward to using their service again.
May 5, 2023 - No Rating Trading with FXTM has been no less difficult than any other broker I have tried working with.
However 2wks and no withdrawal. Its a first for me.
Also, support, only replies sometimes.
I just submitted my withdrawal request again.
The previous reason for declining is gbp funding source is withdrawn, True £50. Now I try to withdraw my deposited US funds, they keep repeating request US Dollars. No mistake on my inputs in the client area.
Reply by ForexTime (FXTM) submitted May 10, 2023 Hello Texaco14. We apologize for this experience. The rules we follow for the card deposit/withdrawal is as per the jurisdiction we follow, which is why we requested you to request for a withdrawal through the USD funding source. We can see that you did attempt this but it was unfortunately declined. We have emailed you to request for the withdrawal again and we will process it and send it from our side within the standard time frame. Thank you for your patience & trust in FXTM and we will ensure this hiccup does not occur again.

FXTM lies on their WD fee policy
As they claimed that per the external source with this Rate: 0.98920863309353 since this is a BUSD-T-BSC currency transaction.
How do they get this rate? It was obvious from their payment processing company that does payments for FXTM. there was might be a charge on that transaction which the customer got a cut from their WD.
BUSD-USD rate or USDT-USD rate are mostly stable and close to 1:1 (0.999). This is can be checked on any crypto exchange on that specific date (Binance, Coinbase, etc).
FXTM treats their customers are stupid, while they are doing scam all over the world.
Apr 24, 2023 - 1 Star I made 2 WDs (amount USD 5300 and USD 9157.57).
I received (USDT 5242.80 and USDT 9061.46).
Even after I sent them an email to backoffice@fxtm.com still no reply.
On their website, they claims no withdrawal fee.
There is no way you have a difference of more than 1% from WD amounts.
Stay away from this broker fellas!
Reply by ForexTime (FXTM) submitted Apr 27, 2023 Hello johtpi. As per check, your withdrawal transaction was converted as per the external source with this Rate: 0.98920863309353 since this is a BUSD-T-BSC currency transaction.
Please also keep in mind so there is no misunderstanding that we have specifically mentioned in our website that "withdrawal fee depends on payment providers" and we have not mentioned that "there is no withdrawal fee": https://www.forextime.com/about-us/fxtm-faq
When you request for a withdrawal from your MyFXTM Dashboard, you will clearly see the fees/commission mentioned (if any).
For your payment method which is a Crypto Wallet, there is "No Fees/Commission" and the amount received is based on the conversion rate as mentioned above.
If you need more clarification, you can always get in touch with our Live Customer Support Team here: http://fxtm.co/start-chat-now
This is the worst of the worst brokers you can ever deal with. Stay Away

FXTM has no reason to hold your funds purposely and please keep in mind that we are strictly regulated by several international jurisdictions and we are answerable for every transaction.
Our Live Customer Support DOES NOT lie and the reason we ask for proofs or documents is because we follow strict verification / processing rules as laid out by the jurisdiction we are regulated under.
As per check, these funds were already successfully reflected to your MyFXTM Account on the 8th of May.
If you need any further help or assistance, our Live Chat Team is available 24/5: http://fxtm.co/start-chat-now

Terrible: They delayed my withdrawal
I chased them for 4 times and they ignored.

We are strictly monitored & regulated by several international jurisdictions and hence, we are answerable for every transaction. At times, we do face technical issues with our external payment portal which may lead to unexpected delays but we always do our best to speed up the process.
As per check, this withdrawal transaction was successfully processed and sent from our side - please also keep in mind that payments processing occurs during working hours only and so, we do our best to help quicken the process during this time frame.
We thank you for your trust in FXTM and please be assured that we have no reason to keep your money with us and it is our highest priority to ensure you have a hassle-free experience with us.
If you need further assistance, you can always reach us directly here: http://fxtm.co/start-chat-now
FXTM - Worst Broker Ever - Stay Away
I would suggest Traders Stay Away from FXTM (Forextime) as they are refusing and used manipulation by moving funds for the amount of $10,000 & clearing my accounts by activating fake trades after I had withdrawn on the 20/01/2023 for $5,000.00 (Success Request ID: 10660356) & on the 20/01/2023 for $5,000.00 (Success Request ID: 10662086).
FXTM does forex trades without being authorized by clients.
Clearing of funds to the amount of $10,000 without any controls and approval by myself.

Upon investigation, we can see that we have clearly responded to you via email explaining the situation with your trades and claims. FXTM DOES NOT interfere with our clients' trading activities and we do not affect or manipulate in any way the current trading activity of the Client as this is against our Company’s policies and regulations.
We have provided a detailed report on your declined withdrawal transaction as well.
Please note that FXTM always acts in the best interest of its Clients and it is always up to the Client to choose his/her trading strategy.
If you need more clarification, kindly refer back to the investigative and detailed email we sent you on the 26th of January, 2023.

Fxtm truly stands out
Its truly an ECN broker. Many do complain often about the spread.
The secret is if you wish to target 50 pips,make it 40 pips, so the spread issue is dealt with that way! And yes ECN brokers do take commission cos they are giving you a direct access to world markets. I will rather have a good broker that I know how to handle their spread issue and commission than work with a fraudulent broker.
So yes , Fxtm is one of the best. I also have other brokers I work with, but Fxtm is more reliable. I trust Fxtm. They are among the top 5 for me.

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Frequently Asked Questions
Is ForexTime a good broker?
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent ForexTime community discussions: https://www.forexpeacearmy.com/community/tags/forextime/
What is the minimum deposit for FXTM?
- Standard Account: minimum deposit is $100
- Cent Account: minimum deposit is $10
- Shares Account: minimum deposit is $100
- ECN Account: minimum deposit is $500
- ECN Zero Account: minimum deposit is $200
- FXTM Pro Account: minimum deposit is $25,000
Is FXTM a legit company?
FXTM is a brand name of ForexTime Group. ForexTime Group is authorized and regulated in various jurisdictions.
ForexTime Limited (EU):
- is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12,
- is licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 46614.
ForexTime UK Limited:
- is authorised and regulated by the Financial Conduct Authority of UK with license number 777911.
Exinity Limited:
- is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License bearing license number C113012295.
What is FXTM standard account?
- Trading Platforms: MT4 / MT5
- Account Currency: USD / EUR / GBP / NGN
- Leverage / Margin: Floating from 1:2000
- Minimum deposit: $100
- Commission: No
- Spread: From 1.3
- Margin Call: 40%
- Micro Lot (0.01): Yes
- Mini Lot (0.1): Yes
- Standard Lot (1): Yes
- Minimum Volume in Lots per Trade: 0.01
- Maximum Volume in Lots per Trade: 30
- Maximum Number of Orders: 100
- Maximum Number of Pending Orders: 100