Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 2000:1 |
|---|
| Minimum to Open Live: | $10 |
|---|
| Established: | 2011 |
| Address: | Exinity Limited, 5th Floor, 355 NEX Tower, Rue du Savoir, Cybercity, Ebene 72201, Ebene 72201, Mauritius |
| Contact: | support@fxtm.com, +44 20 3734 1025 |
| Regional offices: | |
| Regulators: | CySEC # 185/12, FSC Mauritius #C113012295, FSCA #FSP No.46614, FCA #777911 / 600475 |
| Prohibited countries: |
| Trading platforms: | MT4, MT5, WebTrader |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (55+) |
| Cryptocurrencies: | (4) Bitcoin, Litecoin, Ethereum |
| CFD: | (190+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| MAM: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Alfa-Click, Bitcoin, CASHU, Dash, DixiPay, DusuPay, Ether/Ethereum, FasaPay, Globe Pay, Konnexone, Litecoin, Local Bank Transfers, Maestro, Neteller, Ngan Luong, PerfectMoney, Qiwi, Skrill, VLoad, Yandex Money |
| Withdrawal Methods: | VISA, MasterCard, Bitcoin, Dash, DixiPay, DusuPay, Ether/Ethereum, FasaPay, Globe Pay, Konnexone, Litecoin, Local Bank Transfers, Maestro, Neteller, PerfectMoney, Qiwi, Skrill, UnionPay, VLoad, WebMoney, Yandex Money |
ForexTime.com profile provided by ForexTime (FXTM), May 15, 2018
ForexTime Ltd (FXTM) is an international online forex broker and is authorized and regulated in various jurisdictions. Our mission is to maximize the value our clients derive from their most precious commodity, "Time"! By offering advanced and innovative services, optimal customer care and perpetual devotion to our clients, we ensure that individual needs are always met as markets continue to evolve over time.
Clients benefit from segregated accounts at top-tier banks, secure deposits & withdrawals, powerful leverage, tight spreads starting from 0.1 pips, the ability to trade 250+ instruments, a variety of optimised account types on the Metatrader 5 & 4 platforms, exciting new promotions & contests. Plus, ForexTime places great emphasis on the importance of education and enables traders to improve their skills through online FX courses, local seminars and frequent webinars.
Check out the all new education section filled with videos, articles and other tools to help elevate trading skills: https://www.forextimeid.com/education/learn-forex-trading
ForexTime Ltd:
FXTM Tower, 35 Lamprou Konstantara, Kato Polemidia 4156, Cyprus
Tel: +357 25558777
FXTM Nigeria, Abuja
1st floor, Suite 109, Obum Place, Plot 1140, No. 16, Adetokunbo Ademola Crescent, Wuse 2, Abuja, Nigeria
Tel: +234 803 153 4373
nigeria@fxtm.com
ForexTime Ltd (FXTM) Nigeria, Lagos
3rd Floor, 5, Allen Avenue, Ikeja, Lagos, Nigeria
+234 14 6015 86 / +234 908 7352 313 / +234 803 4573 593
nigeria@fxtm.com
Customer Support:
Tel: +44 203 734 10 25
Mon - Fri 02:00 - 20:30 GMT+2*
*GMT+3 during Daylight Saving Time
FXTM Live Chat link: http://fxtm.co/startchat
Whatsapp: +447593612469
Viber: +447593612469
Telegram: https://t.me/FXTMftg_bot
Facebook Messenger: http://m.me/ForexTime
Languages:
- English
- Arabic
- Chinese (simplified & traditional)
- Czech
- French
- Hindi
- Indonesian
- Polish
- Spanish
- Italian
- Farsi
- Korean
- Malay
- Russian
- Thai
- Urdu
- Vietnamese
Our Trading Instruments
- FX Majors, Minors, Exotics
- Spot Metals
- CFDs on Commodities
- ETF CFDs
- Share CFDs
-Cryptocurrency CFDs
Our Trading Platforms
- FXTM WebTrader
- MetaTrader 4
- MetaTrader 5
Account Types Offered:
- Standard Account (MT4)
- Cent Account (MT4)
- Shares Account (MT4)
- ECN Zero Account (MT4)
- ECN Account (MT4 / MT5)
- FXTM Pro Account (MT4 / MT5)
FXTM Invest: THE ULTIMATE COPY TRADING PROGRAMME
https://www.forextimeid.com/investments/fxtm-invest/copy-trading
FXTM brand is authorized and regulated in various jurisdictions.
ForexTime Limited (www.forextime.com/eu) is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12, licensed by the Financial Services Board (FSB) of South Africa, with FSP No. 46614. The company is also registered with the Financial Conduct Authority of the UK with number 600475 and has an established branch in the UK.
FT Global Limited (www.forextime.com) is regulated by the International Financial Services Commission of Belize with License numbers IFSC/60/345/TS and IFSC/60/345/APM.
Card transactions are processed via FT Global Services Ltd, Reg No. HE 335426 and registered address at Tassou Papadopoulou 6, Flat /office 22, Ag. Dometios, 2373, Nicosia, Cyprus, a wholly owned subsidiary of FT Global Ltd. Address for cardholder correspondence: backoffice@fxtm.com.
Risk Warning: Trading Forex and CFDs involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all investors. Before trading, please take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. It is the responsibility of the Client to ascertain whether he/she is permitted to use the services of the FXTM brand based on the legal requirements in his/her country of residence. Please read FXTM’s full Risk Disclosure.
Regional restrictions: FXTM brand does not provide services to residents of the USA, Belize, Japan, British Columbia, Quebec and Saskatchewan and some other regions. Find out more in the Regulations section of our FAQs.
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Traders Reviews
Worst Services
Service use: Live
Length of use: 0-3 Months
1) I couldn't use the FxTm mobile app with a live account. Demo works fine, I don't know why? Contacted customer care chat 15 days ago. Instead of understanding what the problem is, they keep on saying: restart the phone, uninstall and reinstall the app, enter the login id and password correctly, send the screenshots. Seriously? Don't you know that without a correct id and password I can't even login to the app. Finally after 1 hour of chat and doing useless things, chat person said that they are contacting the relevant department (I don't know what that department is) and they will get back to me. But they never show up. So, I started a chat again after a couple of days.. you know what? Same thing... restart the phone, uninstall and reinstall the app... blablablaaa. Again the same answer, our relevant department will get back to you.
2) Finally I have written an email and the reply was again... we will get back to you. It's more than 15 days now.
3) They started charging me swap-free everyday for open positions. I didn't know my account was a swap-free. So, I logged in to the portal and tried to disable the option. It will say "Success", but still show that option in Green. I tried more than 100 times.
I again contacted customer care chat and informed about this. They started like this:- Go to you portal, select the account, click on the swap-free bla bla blaa. Seriously? I was saying that I have already tried that. And they asked me to send the screen shots, which is their template response. I sent and the same template reply again.. our relevant department will get back to you.
And they keep charging my account with some $10 everyday per lot, for their issues.
4) Again I have written an email.. stating the issue that I am unable to disable the swap-free option, I have also asked them the status on the issue with mobile app. Asked them for a refund of charged too that were applied because of this issue.
I was shocked to see the reply. They bluntly said that they don't refund and keep on charging even after I asked 100 times to disable the swap-free. Finally they said they have sent this to the 'relevant' department and they will disable the option. BUT still it is not disabled. And they will keep on charging the fee and I have to pay?????
In that reply, regarding the mobile app, their answer was: Please let us know what's the issue with mobile app???????? WOW! Again started from the beginning.
I am vexed seriously and I am going to close my account with FxTm after withdrawing everything left in the account. I thought of adding more funds if I am satisfied with the services. But now a big NO.
They are here to loot your accounts, that's all. I will go back to my old broker. They are far better!
Trade fraud, closing trade without reason
Service use: Live
deposit is easy .... but try to withdraw !!
Length of use: 0-3 Months
when I tried to withdraw
they asked me for
1- national ID card photos
2- credit cart photos
3- bill or tax photos
which takes time to be processed
and time to be verified
and time to be accepted
and time to be refund
until now i could not withdraw !! 400$ in their website and they take charges for each day if I am not trading
Stay way from FXTM Invest program!!
Service use: Live
Length of use: 0-3 Months
for those out there who still interested in the invest program, let me summarize the negative points that I found, compared with other platforms out there:
1) You are forced to copy open trades each time you deposit funds. Other platforms allow you to choose but not FXTM. Copying open trades makes sense in case of long-term portfolios, but for the forex market, that simply doesn't work, and most certainly, it will mean taking losses.
2) It is no "social" at all. There is no way to contact your strategy manager, all they have is a "News" blog, but it is a one-way channel and most managers don't publish anything at all.
3) Pausing your account means closing open positions. In other platforms pausing the copy means that future positions open by the manager will no longer be mirrored in your account while waiting for the current ones to be closed at the proper time by the manager. Essentially, allowing a smooth way out. But in FXTM for you to stop copying you are forced to close the ongoing positions.
4) You will be re-charged commissions of your entire portfolio each time you add or withdraw funds as FXTM will close all positions and open them back again at a market price.
On the positive side, profit shares are charged only once a month based on the over all equity, even taking into account losses from previous months. I hope you find this helpful.
Kindly send your FXTM ID to investments@fxtm.com, the Investment department will alanyze your trades and provide you with a complete explanation on all your queries. Also, if you have suggestions on how the Investment program can be improved, kindly send them to complaints@fxtm.com.
Although not the best, it is a good broker.
Service use: Live
Length of use: 6-12 Months
Advantages I think.
0. Above all, when using an ECN account, the spread is very tight and the commission is low.
1. Deposits are made almost in real time, and withdrawals are rarely delayed.
2. There was no limit to withdrawal of bonuses obtained through promotions.
3. The response from the support team is quick.
Disadvantages I think.
1. There is a fee when withdrawing money using a credit card (there are many brokers that do not have a fee).
2. There are limited ways to withdraw the proceeds. (For example, withdrawal through bitcoin is only possible for the amount deposited).
I am using another broker because the deposit and withdrawal method I want has not been added, but if that part is resolved, I will use it again.
IN SIMPLE WORD SCAM...!!
Service use: Live
Length of use: 0-3 Months
INVESTMENT ACCOUNT SCAM AT FXTM
Service use: Other
Length of use: 0-3 Months
Also my account was wrongly paused.
We all suffer from several problems in our accounts
Service use: Live
Length of use: 3-6 Months
Regarding my experience with this broker, I suffered, like you, from several problems in the beginning, and this is normal because I am new to the broker, and indeed all problems have been reviewed transparently and have been addressed in a timely manner. I closely monitored my account and did not find any indirect interference by the broker in my account. The confidence increased between me and this broker is five stars because you are the best broker with all the advantages.
For reference, all payments and withdrawals pass very normally
Thanks FXTM
All my profit taken from my account
Service use: Live
Length of use: over 1 Year
Frequently Asked Questions
Is ForexTime a good broker?
Unbiased traders reviews on ForexPeaceArmy is the best way to answer if XXX is a good broker. https://www.forexpeacearmy.com/forex-reviews/9209/forextime-forex-brokers
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent ForexTime community discussions: https://www.forexpeacearmy.com/community/tags/forextime/
What is the minimum deposit for FXTM?
The minimum deposit for FXTM is variable depending on the type of the account.
- Standard Account: minimum deposit is $100
- Cent Account: minimum deposit is $10
- Shares Account: minimum deposit is $100
- ECN Account: minimum deposit is $500
- ECN Zero Account: minimum deposit is $200
- FXTM Pro Account: minimum deposit is $25,000
Is FXTM a legit company?
FXTM is a brand name of ForexTime Group. ForexTime Group is authorized and regulated in various jurisdictions.
ForexTime Limited (EU):
- is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12,
- is licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 46614.
ForexTime UK Limited:
- is authorised and regulated by the Financial Conduct Authority of UK with license number 777911.
Exinity Limited:
- is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License bearing license number C113012295.
What is FXTM standard account?
FXTM standard account, the name self explains, offers traders the ability to trade standard lots. It boasts below features:
- Trading Platforms: MT4 / MT5
- Account Currency: USD / EUR / GBP / NGN
- Leverage / Margin: Floating from 1:2000
- Minimum deposit: $100
- Commission: No
- Spread: From 1.3
- Margin Call: 40%
- Micro Lot (0.01): Yes
- Mini Lot (0.1): Yes
- Standard Lot (1): Yes
- Minimum Volume in Lots per Trade: 0.01
- Maximum Volume in Lots per Trade: 30
- Maximum Number of Orders: 100
- Maximum Number of Pending Orders: 100
Denying of my deposit have been resolved
Service use: Live
Length of use: over 1 Year
Sep 30, 2021 - 1 Star I deposited to fxtm bank account and they denying me of my fund which I deposited to their gtbank account with amount of #45000 and the receipt of the deposit has been sent to them, and they refused to fund my trading account, please trader beware of this fxtm company, don't fall a victim.
Reply by ForexTime (FXTM) submitted Oct 1, 2021 Hello!We are kindly asking, please send your MyFXTM account number to our email address support@fxtm.com. We will check this information and promptly reply.
Review Moderation Team Note: This reviewer did provide an account number. While you are logged in as a company representative, you should be able to view it.