BDSwiss Reviews

1.674 • 72 REVIEWS
Bdswiss Holding Plc Also Viverno.com
Updated: Mar 11, 2024
BDSwiss.com

BDSwiss is a broker operating in the retail forex market since 2012.

BDSwiss offers the popular MetaTrader4 and MetaTrader 5 platforms.  Additionally, it offers the proprietary BDSwiss mobile app and the BDSwiss Web Trader platforms. Trading CFD instruments include 50+ currency pairs, stocks, stock indexes, precious metals and commodities as well as cryptocurrencies. 

Minimum deposit to open live account is $10, maximum leverage is 400:1 and dynamic leverage can go up to 2000:1. Dynamic leverage is available in certain locations only. PAMM accounts are available.

Please read BDSwiss Reviews below and share live trading experiences with this broker.

2022-07-02: BDSWISS LLC (ID#0486419) withdrew its NFA membership. CLICK HERE to verify that BDSwiss is not an NFA member and is not subject to NFA oversight.
2021-08-05:  The UK FCA stopped BDSwiss Holding from offering contracts for differences (CFDs) to UK customers. CLICK HERE to verify.
January 23, 2017:  BDSwiss paid a €150,000 settlement to Cysec for legal violations. CLICK HERE to verify.

Formerly at BancdeSwiss.com

Related sites include BDSTrading.com, Viverno.com, and SwissMarkets.com.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 2000:1
Minimum to Open Live: $10
Established: 2012
Address: Unknown
Contact: support@global.bdswiss.com
Regional offices:
Regulators: FSC Mauritius #C116016172, FSA-S #SD047, FSB #49479
Prohibited countries:
Trading platforms: MT4, MT5, BDSwiss WebTrader, MobileTrader (MobileApp)
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes
ECN: ❌ No

Trading Instruments

Currencies: (50+)
Cryptocurrencies: (20+) Bitcoin, Litecoin, Ethereum
CFD: (250+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes

Managed Accounts & Social Trading

MAM: ❌ No
PAMM: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, AstroPay, Cryptocurrency, Globe Pay, Maestro, Mobile Money, Neteller, PayRetailers, QR Payment, Skrill
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, AstroPay, EFT (Electronic Funds Transfer), Globe Pay, Maestro, Mobile Money, Neteller, PayRetailers, QR Payment, Skrill
* Please check broker website for more information
1.674 • 72 REVIEWS

BDSwiss Most Helpful Customer Reviews

K
Kamkam
Australia, Australia,
May 29, 2021,
Registered user

Withdrawal was great and fast

Service use: Live Length of use: 0-3 Months
I was reading all the reviews and it got me so worried.

I used PayPal to deposit n withdraw, so far it is easy. They did ask me for screenshots for twice, which I have provided before. But as soon as I provide to them again, they process my withdrawal and got it within 1 day.

May be is because my withdrawal is so small like 20 to 30 dollars ... so it is so quick and easy?

I am hoping to make a slightly bigger withdrawal...hope it will be processed as quick ..

If it does not, I will then change my rating.

So far, it is great...
K
Reply by BDSwiss submitted May 31, 2021:
Thanks for the top rating Kamkam. We are delighted to see that you are satisfied with our services and that despite the comments you decided to give BDSwiss a go. Sometimes, nothing compares to an actual hands-on experience. We are very happy to see that you are pleased so far. Thanks for sharing your BDSwiss Experience with the FPA Community. It really means a lot to us. If you require any assistance with your BDSwiss Account, our Team is always at your disposal at support@bdswiss.com.
Happy Trading!
The BDSwiss Team
H
hezxo
Omoku, Nigeria,
Apr 20, 2021,
Registered user

Withdrawing fund is difficult

Service use: Live Length of use: 0-3 Months
What I'm experiencing right now in connection with my withdrawal is terrible and very appalling
Made a withdrawal of $181 via bitcoin for 7 days now all i get is stories
If they're serious they should fix their withdrawal issues because from every review i have read that's what everyone is complaining about
Prompt payments of withdrawals is one very key hallmark of a good and honest broker
1 trader has found this review helpful
H
Reply by BDSwiss submitted Apr 21, 2021:
Hi Otuata, we are sorry to see that this delay has affected your BDSwiss Experience. Please note that your withdrawal was processed on the 14th of April. BDSwiss does not have any control of the funds once they are processed and the time needed for the funds to be transferred to the client's account may vary, depending on the payment method.
Should you require any further assistance or clarification please contact us at support@bdswiss.com, our team is always at your disposal.
Thank you for your patience.
The BDSwiss Team
C
Cátia Naia
Lisbon, Portugal,
Jan 22, 2021,
Registered user

Impossible drawmoney for my account

Length of use: 0-3 Months
I have been trying to take money from my forex account since the 16th of January.

Ask me for a prove of the bank that im the owner of the account i used to make money, which i sent.  They did not reply

I asked for many contacts via chat, email and phone. No one replied.

A company that deals with people's money should show more professionalism. I will take this fight until i get my money back.

BDSwiss should care more about one very important thing today.  REPUTATION.
1 trader has found this review helpful
C
Reply by BDSwiss submitted Jan 25, 2021:
Dear Catia Naia,

Please give us your client ID, so we can investigate your case further and provide you with details on this issue.

Kind regards,
The BDSwiss team
M
M
Canada, Canada,
Jan 13, 2021,
Guest

Good, but could improve.

Service use: Live Length of use: 0-3 Months
BDSwiss is a good broker but they could improve. Deposits are fast but withdrawals take up to 10 days after contacting support several times. Would come back to broker if they offered CAD base account currency.
1 trader has found this review helpful
M
Reply by BDSwiss submitted Jan 25, 2021:
Dear Client,

It is unfortunate that you did not receive your withdrawal as soon as you hoped especially since providing fast service is one of our most important priorities.

We kindly request that if you encounter any other issues in the future to email our client support team so that we can assist you as soon as possible.

Kind regards,
The BDSwiss team

I
ISHAH8888
Uk, United Kingdom,
Nov 17, 2020,
Registered user

Awful experience. Withholding money.

Service use: Live Length of use: over 1 Year
Was told to send 100 pounds to my old card for whatever reason. Withdrew on 30th October and money is still not here. Was provided with ARN tracing number but bank can not find a thing. They told me to contact BDSWISS as it's up to them to trace it. I emailed funding on friday with bank statement but no response.

They take ages to respond to emails and conveniently cannot be contacted by phone. A total joke. If this isnt sorted today I will be cancelling along with my wife and best believe I'll be telling my friends who have recently signed up to cancel as they treat their customers so disgusting.
2 traders have found this review helpful
I
Reply by BDSwiss submitted Dec 3, 2020:
Dear Mr. Shah,

It is unfortunate that you feel this way about us since we always strive to ensure that our clients receive the best possible service at all times.

As per our email dated 18/11/2020, we have provided you with the ARN number including the transmission time, Auth code, and MCC code in order for the issuer bank to investigate further and locate the payment.

Should you have any further queries regarding this matter, please do not hesitate to contact us.

Kind regards,
The BDSwiss team

Recent User Reviews of BDSwiss

M
mides
Frankfurt, Germany,
Mar 11, 2024,
Registered user

Legalized Bleeding

Length of use: over 1 Year
This broker offers CFDs on indexes and forex (and other instruments). The desktop trading patform ist browser based and provides very poor fills on market orders. The mobile app is even worse. But the worst thing I experinced are that they won't stop you out of your positions when you receive margin calls. The psoitions will remain live until you received a zero balance. Only then they will stop you out.
I have received a lot of marketing phone calls from them. They do tell you false stories such as they are based in Germany which is not true and they also claim to be not related to BDSwiss. BDS and BDSwiss are different? Well, when I signed up 6 years ago they did call themselves BDSwiss.
I never expected too much from them so I just invested 100 $ at the start.
N
nabisher
Sharjah, United Arab Emirates,
Dec 18, 2023,
Registered user

Account become inactive

Service use: Live Length of use: 0-3 Months
On a routine profit withdrawal request, I was dismayed to discover the complete erasure of my equity from the MT4 account, subsequently leading to the termination of my account.
N
Reply by BDSwiss submitted Dec 20, 2023:
Hi nabisher, we are sorry to hear about this. We understand that our Team has already been in contact with you regarding this matter. For any information, please refer to the termination letter sent on the 5th of December 2023 or our Terms and Conditions documentation.
Thank you,
The BDSwiss Team
B
brazzuser
izmir, Turkey,
Mar 23, 2023,
Registered user

Out of nowhere, my account was closed and they confiscated my balance.

Service use: Live Length of use: 3-6 Months
Balances in my 3 different trading accounts have been withdrawn from my BDswiss account. I did not make these withdrawals and I asked BDSwiss for proof of payment but they are not sending it to me.
My total balance of $5,772.75 disappeared in an instant.
I ask BDSwiss to send proof that these payments were transferred to my wallet.

BDSwiss suddenly decided to close my account. That's why they showed it :
Dear Client,
This is to notify you that the Company has decided to terminate the business relationship with
you with immediate effect pursuant to Clause 8.18 of the Client Terms and Conditions (T&C) and in
particular as per Clause 8.18.1.
Yours faithfully,

In terms and conditions, there is no article 8.18.1.
and 8.18. article is : 8.18. Insolvency. If a Company, whose Underlying Asset forms the FX and CFD goes into insolvency or is otherwise
dissolved, we shall close any such of your open Transactions in FX and CFD of that Underlying Asset. The closing date
shall be the date of insolvency.
Fix this situation. Give my money back.
Trading account number: 8085452, 8085453, 8085454
B
Reply by BDSwiss submitted Mar 26, 2023:
Hi brazzuser, kindly note that clause 8.18.1 (Abusive Trading) is also available at our T&C's documentation available at https://mau.bdswiss.com/app/uploads/BDS-Markets-TC.pdf At BDSwiss, our trading-community-fund's security is our priority. Therefore, we employ a zero-tollerance policy when it comes to system abuse.
Thank you,
The BDSwiss Team
R
rakesh11
mandsaur, India,
Mar 20, 2023,
Registered user

BDSWISS fraud broker she can olny deposit not give withdrawal

Service use: Live Length of use: 0-3 Months
BD Swiss not give my withdrawal only take my deposit. I can contact customer support. She told me the process was successful on her side, but I have not received my money.
BD swiss fraud broker. Do not anymore deposit with this broker.
R
Reply by BDSwiss submitted Mar 26, 2023:
Hi Rakesh11 we are sorry to hear that your withdrawal has been delayed. Please note that withdrawals are usually processed by our Team within 24hours. However, sometimes it can take up to 10 to 15 working days and sometimes even longer depending on the region, location or payment processor. If you still require assistance or further clarification please contact our support team through the relevant channels.
Thank you for your patience and understanding.
The BDSwiss Team
F
FMatt
Alberta, Canada,
Jan 13, 2022,
Registered user

They take your money but won't give it back

Service use: Live Length of use: 0-3 Months
I was initially introduced to BDswiss to get a free signal service. I didn't use the specific link provided by the signal service to sign up for an account and BDswiss said they can't change my account once I created it. This defeated the purpose of having the account so I requested my money to be refunded. They said no we can't give you your money back until you validate your account and provide ID and proof of residence. This is ridiculous since they didn't require it to take my money. I then provided my ID and proof of residence and they emailed me back saying they don't approve of my address even though it is identical on all my ID's. I live on a farm so I don't have a normal residential address. The question is why does my address matter? I jumped through the ridiculous hoops to get my money back and then they come up with another excuse not to give it back.
F
Reply by BDSwiss submitted Jan 16, 2022:
Hi FMatt, we are sorry to hear that you were not satisfied with your brief experience with BDSwiss.
Please note that this is a standard procedure that every sound broker is required to do due to various anti-money laundering directives set by the regulating authorities. To avoid any delays during withdrawals, wether you’re cashing out your profits or your initial deposit we always ask our customers to ensure that the documents provided are in order with the relevant guidelines.
If you require any further assistance or clarification please feel free to reach out to us at support@bdswiss.com
Thank you,
The BDSwiss Team

Frequently Asked Questions

Can I trust BDSwiss?

The best way to answer this question is to read the unbiased traders reviews on ForexPeaceArmy. https://www.forexpeacearmy.com/forex-reviews/9876/bdswiss-forex-brokers.

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent BD Swiss community discussions: https://www.forexpeacearmy.com/community/tags/bdswiss/

Is BDSwiss a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if BDSwiss is a good broker. https://www.forexpeacearmy.com/forex-reviews/9876/bdswiss-forex-brokers.

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent BD Swiss community discussions: https://www.forexpeacearmy.com/community/tags/bdswiss/

Is BDSwiss regulated?

BDSwiss Group is regulated in three countries, holding the following regulatory licenses.
  • Mauritius:  Financial Services Commission (FSC), C116016172
  • Seychelles:  Financial Services Authority (FSA), 8424660-1
  • South Africa: Financial Sector Conduct Authority (FSCA), 49479

    What is BDSwiss leverage?

    BDSwiss offers leverage up to 400:1 for all available accounts.

    What is BDSwiss?

    BDSwiss is an online forex broker. BDSwiss offers a number of assets to be traded on MetaTrader 4, MetaTrader 5, BDSwiss webtrader and its mobile app.

    Assets including:
    • Forex pairs
    • Indices
    • Equities
    • Commodities
    • Cryptocurrencies