MQL5.com is community site and a marketplace for Metatrader 4 and 5 trading platform users and coders maintained by MetaQuotes software developers. It includes MQL5 market, MQL5 Indicators, MQL5 signals, community and more.
Please note that MetaQuotes is not a registered investment advisor, or broker it is a technology provider. Trading strategies, signals available at MQL5 marketplace belong to independent providers.
Related sites include Juvenille-Emperor.com.
Worst support + Too many scams around
Have been scammed with a nice looking backtest EA that totally fails in real account (M5 Scalping by seller Vadym Velychkov:https://www.mql5.com/en/users/vadim89127).
Following that scam, I contacted the support and they just sent me away, no compensation, no refund, no exchange, nothing. These guys are just as bad as their sellers.
Do not trust them and better to run far away from this marketplace.
ALSO, due to this scam, I opened a forum sub for letting people know how bad this seller is, they just banned me.
Stay away from MQL5.....
because many people on MQL5 online gave this product 5 stars,
$399$499$599. I was cheated.
I felt wrong with 2.3 days.
I started to ask for refund. It was too far from the introduction.
MQL5 no refunds, also restricted my account.
The MQL5 website is more hateful than the seller.
Indicators are sold and then pulled
Many of the indicators that I have purchased have been removed. I was never able to use all of my activations. For example, I paid 200 dollars for an indicator that had 8 remaining activations. When I try to download, I get a message that says;
""Unfortunately, "SUCH AND SUCH is unavailable
You can check out other products of SO AND SO:""
Often times they only give five activations and this is theft. If (as I have) you download the MT4 Demo from say, Osprey, and they only give you a 30 day free trial, the indicator activation is counted against you and you cannot retrieve it. The Vendor will lie to you and say "we are only allowed to give five activations.." But if this was true then other Vendors would not be able to follow the same rules. You have four left. Not Cool! You pay for the indicator and you should have it as long as you want.
Nevertheless, it is apparent that the website works out some sort of deal with the Vendor and cashes in on the commissions. The website provides the number of sells per month to encourage this theft. As I said, many of the vendors only give you five activations, but the more honest Vendors provide much greater than five (some up to 100) if they choose.
Many of the indicator reviews are frauds. Meaning, they sell an indicator and toss in a bonus if you leave a positive review on the site. This has hurt countless others from reading unbiased reviews.
Also, many of the indicators are simply free indicators with a bell or whistle added. It appears the MQL site does not do proper screening for the indicators efficiency. I have one that cannot be removed unless you close out the chart.
NO ACCONTABILITY for the theft that occurs on this site.
THE CUSTOMER SUPPORT/SERVICE DESK AT MQL5 IS THE WORST I HAVE EVER FACED
YEUP IT HAPPENED TO ME.
MQL5 IS TOTALLY A DISGRACE.
MQL5 FOR HAVING SO MUCH CUSTOMERS SHOULD DO BETTER.
I WISH I COULD GIVE LESSER THAN A STAR REALLY...
BIGGEST SCAMMER ON PLANET
STAY AWAY > I HAVE BEEN TRADING SINCE 2006 AND FOUND NOT A SINGLE PRODUCT OUT THERE TO SUPPORT YOU.
scamer platform MQL5
WORST CUSTOMER SERVICE EVER, INCAPABLE CODERS
consider some other sources for your MT5 needs
https://www.mql5.com/ = SCAMMERS!!!
They are a scam site supporting other scam vendors.
I bought hundreds of dollars worth of EAs and Indicators and when I bought an EA that completely did not work I kept contacting them for support to get a refund but they couldnt care less. You could spend any amount of money on a faulty EA or indicator and they will do nothing.
Then I was contacted by a scam software vendor Hugo from
scalarfinance com selling Non Repainting Trading System =BS scam system,
and after reading many good reviews and checking they had a 30 day money back guarantee which is actually a NO MONEY BACK GUARANTEE for useless scam software I was banned from MQL5 until 2030 lol for trying to warn other traders in the forum not to get scammed from this vendor.
For honest traders there is no support but the scammers they support and promote them- disgraceful dishonest site.
Avoid these thieving scammers
Terrible Customer Service
Takes No Interest In The Welfare Of Purchasers
Absolutely the worst—I mean the worst—customer service
- I hired a developer who did a terrible job. He would not follow our directions, implementing what he wanted, instead of what we requested. He was 2 months late. And, the quality of work was poor. The EA wasn't professionally created.
- I initiated a dispute resolution to cancel the project, and I requested a full refund.
- MQL5 split the amount escrowed, giving the developer 50% for nothing useable to us.
- After reviewing the developer's dispute rating and his comments regarding the resolution process, I begin thinking this is how he makes his money—creating something just to say he is working, then a dispute resolution is initiated, giving him a split. Now, I'm wondering if the developer is affiliated with MQL5.
- So, now the project is cancelled and I wanted to retrieve the remaining funds.
- it took months to receive the remaining balance due to their quirky and archaic requirements, and gross neglect. For example, I was refused a refund because I didn't have any earned money. Therefore, withdrawal options were not available. I don't even know what that is. It seems as though you have to be a seller AND get paid even though you are just buying.
- They said I could delete the account and request a refund. However, I was concerned if I deleted the account, what would happen to the funds
- After expressing my concern, they mentioned I could request a withdrawal...duh, that's what I've been doing.
- After months, they finally enabled the withdrawal option for me to withdraw the remaining funds.
- Upon asking them why it take so long for them to respond, trying to give them the benefit of the doubt, they deleted my account with no response.
YOU ARE AN UTTER FOOL IF YOU USE THIS COMPANY AFTER ALL OF THESE NEGATIVE REVIEWS!!!! Fiverr is way more professional and responsive than MQL5 could ever dream of being.
Terrible customer service
I'm now looking at TC2000 and Ctrader, both appear to be far superior, so will dump MT4 for one or both platforms.
You could say that they have done me a favour now
Mql5 is a scam website
mql5 support scammer
After paying $ 135 worth of signals, I directly stopped after 3 days as I saw that the strategy was not like the description, and I asked to be refunded.
Here is the answer of MQL5!
When subscribing you accept risk. Profits are not guaranteed.
MQL5.com Support team
MQL5, they support the scammer
The MQL5 site rule has no meaning.
Despite the fact that I am not contrary to the site rules, MQL5 support team continue to restrict our activity.
The MQL5 site rule has no meaning at all.
In addition, the support team is arrogant.
As of now no deposit and withdrawal trouble has occurred, but this is natural.
Do we have other Choice ?
So most of the EA ended up in trash.
I dd come across a few EA developers with good support and of high quality. I meant just a few.
Let alone all the complains we have, can any one suggest alternatives ? So far I find this site is still stocked with the most abundant and richest varieties of EA and indicators.
Perhaps more competition will be the key to this.
Fraudulent dispute resolution - MQL5.com
Dear readers, I must bring to your attention the absolute worst experience one can have when putting trust into a website meant to be neutral as a merchant.
I have an account with MQL5.com for freelance services. However, after a service rendered by a freelance was not according to specification, I filed a dispute on paypal.
Now instead of reimbursing me the money owed, they deducted the current account balance, netting 0 USD transaction and fraudulently resolving the paypal dispute.
basically they took money from one account of mine, and used my balance as a means to resolve my dispute with them. This is total fraud.
Tranaction Number with MQL5.com is 2017.09.14 4551236
please be careful, this site is not to be trusted.
AWFUL SUPPORT, STUPID RESPONSES, DOESN'T CARE ABOUT THE CUSTOMER
I bought a product that clearly left out that it redraws the patterns it provides so that you would purchase their products. Then when you ask about it, then complain about it, they tell you to "learn to trade" and "buy our other products to make you a better trader"
When I went to ask for a refund, the support told me to screw off because the seller was in the right. So much for taking care of the buyers....
When I asked about the integrity of their "history" of the signals they provide, they didn't answer, but replied "guess we'll just have to see ;)"
I would give a 0 star if I could for how horrible they are, how crappy their products are on the site, and how little they care about their customers.
0 OUT OF 5 STARS FOR THIS AWFUL BUSINESS
Do not put your money here, it's not worthy
They are just rogue individual traders soaring one day by chance or not and tank it the next day. You have been warned!
If I contact the boss of this "gang" I do not receive any answer
Don’t trust this company stay away! MQL5= SCAM
Worst of all, it is written here that they are not giving refunds. This business pratice qualifies as a scam. I am beginning to lose hope that this will be fixed because I am not getting any support from MQL5. They just responded to the paypal messages when I asked for refund but no response in their website.
This company sees all the code before people upload their EA's. So, they can pick code from people's EA's, rename it and do whatever they want. Also, in their user agreements they have some rules that are illegal by law. It pretty much states that they can do whatever they want and you will not sue the company owner, CEO or you name it. Well, they must seek some better legal advisors because making up rules as you please in some agreement does not make those made up rules legal nor legally binding. Otherwise people can just put down a lot of BS (like MQL) into their agreements. Too bad for MQL5 that it doesn't work that way.
If I get more BS from them I will ask my country authorities to look at their finances. And tell them the things I know.
Also, they have a non-refund policy. According to EU regulation they MUST. And even more important, a seller must abide by regulations of the country of the resident it is seling to. So, hiding in some off-shore tax haven, doesn't give ultimate protection. You can't get away with delivering buggy material and think a non-refund policy can protect you. Well, maybe a load of people before me bought that story. But I know my way around...
Hopefully, soon to be updated