krssdwz Reviews

Review for LQDFX.com

zaxo, Iraq,
Jan 10, 2022,
Registered user

stay away

Service use: Other

i have sent them proof of address in arabic they refused
i sent them proof of address in English they refused tho i made it just for them
very bad customer support stay away !!!!!!
  1 trader has found this review helpful
Reply by LQDFX Representative submitted Jan 12, 2022:
Dear krssdwz,

Thank you for writing this review and giving us the opportunity to add some more details to your case.

After checking how our Support team and Backoffice department have handled your case, we can confirm that it was dealt with a lot of care, and our agents have tried to find alternatives to your document request to assist you as best as possible.

You have provided us with a document issued in the Kurdish language and not in Arabic, as you are mentioning here. Unfortunately, we do not have an authorised translator for every single language. Another document you have provided us with, in English, was not issued by a bank but from a third-party service provider, hence the rejection.

The fact that you are stating in your email that we are not regulated does not mean that we must not follow the stringent anti-money laundering policies that we do to assure our clients’ security of funds and investments. Based on your previous feedback given about other companies here on FPA, it is clear that no company ever hit 'your requirements'.

Furthermore, the racist comments stated in your emails resulted in declining you as a client and not accepting you ever in the future. Even if your documents were approved, there is no way you can continue being our client with this attitude. Such insults and racist slurs towards our dedicated and hard-working staff cannot be tolerated, never was and never will be. Even though our agents were professional and polite, such behaviour does not deserve good customer service, even no service at all.

Unfortunately, in the year 2022, it is sad to read these kinds of comments or come across people with these beliefs.

Mark
Official Representative

Review for OneRoyal.com

zaxo, Iraq,
Sep 14, 2021,
Registered user

avoid them

Service use: Live

Length of use: Have not used

I was trying to make a live account while talking with support the support suddenly ignored my question about what proof of address id they accept and asked me how much i will invest with them .
  2 traders have found this review helpful
Reply by Royal - oneroyal.com submitted Sep 27, 2021:
Hello, thank you for letting us know about your experience with us. Our aim is always to ensure that all our customers come first. In order for us to follow up on your case, can you please send us an email to client.services@oneroyal.com with your full name, contact information?
Thank you,
OneRoyal Team

Review for Binomo.com

zaxo, Iraq,
Apr 11, 2021,
Registered user

Terrible, Unethical, SCAM

Service use: Live

Length of use: 0-3 Months

Stay away from Binomo they are biggest scammers
You cant withdraw your profit or your own money
they keep asking you for verification i have sent them the files many times they keep ignore me
 
Reply by BinomoOfficial submitted May 11, 2021:
Hello.

Our Company is not a scam. It was founded in 2014. We are a reliable certified trading platform and also a member of the Financial commission.

Write, please, the ID number of your account or the mail associated with your account on Binomo so we could understand and solve your situation.

Thank you for contacting us.

Review for IQOption.com

zaxo, Iraq,
Mar 31, 2021,
Registered user

Terrible, Unethical, SCAM

Service use: Live

Length of use: 6-12 Months

so i have been trading on IQ OPTION FOR about 1 year
i started making money and then they restricted my account and when i asked the support why this happened to me they said they have the right to do whatever they .
They limited my profit 30% binary option all the time same profit .
STAY AWAY FROM THIS SCAMMERS .RUSSIAN MAFIA
  2 traders have found this review helpful
Reply by Adil IQ Option submitted Apr 16, 2021:
Good evening! We regret to know you’re dissatisfied with our services. However, we need to remind you that the Company reserves the right to block the user's account only in case of a breach of the Terms and Conditions. One has the opportunity to check those prior to the registration and is still welcome to accomplish so anytime. Accepting the Terms and Conditions one agrees to fulfill the responsibilities stated in them. You are always welcome to contact us at support@iqoption.com if you have any questions or hesitations.