max 30 Reviews

Review for Coinexx.com

oregon, USA,
Aug 30, 2021,
Registered user

thieves

Service use: Live

Length of use: over 1 Year

i trade with coinexx on demo everything work perfect
as soon as i switch to live i start getting all kind of slippage, didn't matter if its market or limit orders slow or fast markets
and those crook get me in in worth price
possible when i get in or get out
tired with this dishonest jerks
 
Reply by Coinexx Support submitted Sep 10, 2021:
Dear Max,

We checked our records and you do not have any Live account opened with us. You only have a Demo account with us. You have also never complained about anything on our Live Chat or ticketing portal.

Hence we are unsure of what problem you have faced and how that can be without a Live account.

We would like to have more clarification from you around this in order to first assess the genuineness of your concern and then to address it.

We take pride in providing excellent trading conditions and we always endeavor to keep a proactive (and not reactive) approach towards client service.

Hence, really look forward to hearing back from you!

Team Coinexx