Indy14 Reviews

Review for Eightcap.com

Thai, Thailand,
Sep 26, 2021,
Registered user

Strongly not recommended

Service use: Live

Length of use: 0-3 Months

Freeze without notice now 3.5 hours. Cannot buy/sell or close order.

My order from profit to loss

Not sure how they will resolve this situation
  2 traders have found this review helpful
Reply by Eightcap submitted Oct 5, 2021:
Thanks for your feedback. Unfortunately, there was a pricing outage on our Crypto derivatives over that weekend. This was due to increased volatility in the Crypto market following announcements from the Chinese government.

Don't worry. Please get in touch with our support team and we will sort this issue out for you. If you experience any issues in the future then please do not hesitate to get in touch with us and we will be happy to help.