If I could give this broker a 0 star I would...there were over 300 people of us who were affected by this scam.
We were doing copy trading and this broker closed our trades that was in profit, quoting it was stop our level of 50% also because they forced people to unsubscribe so the equity dropped and forced the trades to close it out as well making the profitable trade into margin call trade.
Btw because the trading style was full margin meaning risking everything possible for a trade, the trade was going from 3k to 300k
This is ridiculous.
This kind of broker should not be existing.... Because they cannot afford to play and pay so they play tricks and manipulated their end instead. It's like a small child throwing tantrum and just want benefits instead of playing fair...
Here Is what telegram user named kent218 who is working for lirunex said after about a week of review and manipulating results to come back to us.
2 hour delay on stop out. How come there was no delay when we were losing... However when the trade goes well.... There is 2 hour delay
Also note Stop out on WINNING TRADES
"We are writing to you in regards to the recent incident pertaining the Stop Out happened to all the investors accounts under PAMM strategy ‘FULLMARGIN ONLY’.
From our investigations, most of the affected investors turned out to have winning trade resulted from the Stop Out on the affected trade order, hence no further compensation will be provided for these group of investors.
The whole scenario was like below descriptions:
1. 6/4/2022 10:12:41 AM - MT4 Stop Out - Before stop out : 16959.44 (Balance) - After stop out : 5003.44 (Balance) - CRM stop out delayed (17 investors got stop out at 6/4/2022 12:09:56 PM)
2. 6/4/2022 12:09:56 PM - MT4 Stop Out - Before stop out : 8055.49 - After stop out : 1405.09 - Follow by CRM stop out
*Stop Out was trigger when the margin level drop till 50%, you may refer back to the Excel Statement (Highlighted in Orange Colour) and the CRM Stop Out was trigger (Highlighted in Yellow Colour.
However, there are slow trigger in the system after 2 hours stop out.
Slow trigger here: 17 investors got stop out at 6/4/2022 12:09:56 PM
In short, MT4 Stop Out is triggered then followed by investor Account CRM Stop out in the PAMM.
MT4 Stop Out: Stop out when account floating till margin level left 50% then MT4 will start to do close trades.
CRM Stop Out: Stop Out for Individual Investor Account.
From our investigations, most of the affected investors turned out to have winning trade resulted from the CRM delayed Stop Out on the affected trade order, hence no further compensation will be provided for these group of investors.
We hope the above explanation clarifies the matter. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to Lirunex Ltd. For further inquiries or feedback, please feel free to reach to me, or you may drop us an email at support(at) lirunex.com.
1. Why only this 17 investors got stopped out Different investors join at different times, it is normal they got stop out at different timing
2. How much Floating at that time only we doing cut loss We check margin level
3. What's the total lot size they had open so trigger the stop out We check margin level