Why prices are much different than MT4. This i can understand. My last week one of trade was opened much lower below the price candle and the support give ma a shit. Many trades are open on the bad price when one day happened it:
Hello guys. Be aware of this broker. They accept only loosing customers. I'm a signal provider. Me and few people was blocked when we reach profit 2.5K GBP.
Them policy let them block binary options for no any reason. Not sure how about the law. But it's very tricky. That method let them control people.
They will close opened positions. They will block your account if you can make money. All my customers are blocked for now. All was in the profit. Support said that our trades are toxic for them. Then they show me them policy that they can block any time without reason. I will let know to regulation institutions.
Aug 6, 2018 - No Rating Hi they blocked my wife account as well after she won 2500 GBP.
We had a talk with support today:
Klavs Customer support
Anh Quynh Ngo Hi why i cannot open options? Chat started Jide joined the chat Jide Hi How can I help you today?
Anh Quynh Ngo the question is above Jide please confirm your account number
Anh Quynh Ngo 898871
Klavs joined the chat Jide left the chat
Klavs Hi Anh! I will take over from my colleague. Can you confirm your name, date of birth, address and balance, please?
Anh Quynh Ngo what is the problem with my account?
Klavs Can you confirm your name, date of birth, address and balance, please? Anh Quynh Ngo
Quynh Anh NGO, ********
Klavs Thank you! You will need to email our Support Inbox so we can look into the issue. The email address is firstname.lastname@example.org We will get back to you within 24 hours.
Anh Quynh Ngo i have not time to play with you guys let me know whats wrong with my account last time you blocked my husband binary options account when he was in profit and now you do the same whatever i will forward this case to the forex peace army and also i will take legal action because i live in England as well
Klavs You will need to email our Support Inbox, Anh. The matter will be looked into and one of my colleagues will get in touch with you directly.
Anh Quynh Ngo so whatever you write here people on Forex Peace Army will read so you do for me for this is this support
Klavs I'd like to advise you that we are regulated by ASIC. That is not a problem at all, you can screenshot this chat for your own record.
Anh Quynh Ngo maybe you are regulated but is not mean you are honest i do not care about your regulation, just do not waste people time of course i will, i know what to do Klavs I understand your frustration, Anh. As I said, please send your query to email@example.com Thanks for your patience and understanding.
Anh Quynh Ngo you are just bullshit for what is this support?
Klavs To support the clients, Anh. I have advised above on what the next steps are you as the matter needs to be looked into.
Anh Quynh Ngo Its your job because you work for support. Whatever. You are not helpfull when get trouble, but when open account you are fast.
Jul 3, 2018 - 1 Star They block my account after i eanr 1000 GBP last month. The reason they gave me is ,,your trades are toxic for our broker,, They lock all binar optios up to 15 minutes expiry where is payout 75%. Still available are options with 70% payout. They want me bankrupt. They respect only people who are loosing money. Big greedy scam! Lucky they have office near by me. This is cyber crime.
Jul 2, 2018 - 1 Star Today is my 4th month of trading with gomarkets and the block my account without any inform before. I lost 300 GBP today. They give me a bulls*** excuse that my account was blocked by Trading Team. I earn only 2000 GBP in few months and they already lock me. This is scam broker. They let you earn few pounds and no more. They accept only loosing customers.
I'm waiting 1 month for my 900 euro. It's profit from trading. They do not reply to me anymore. Manager Martin Penev ignore me completly.
Mar 10, 2018 - 1 Star GDMFX refuse my withdrawal 900 euro. My deposit is 80 euro, and rest is profit. The reason they said is problem with payment service. International transfer is coming 2-5 days in them policy. In 5th they when i ask about my money they said they need 2 days more. I have been told they need two days more. After that i keep sending them e-mails but no answer. When i said i already contact with police in New Zealand only they answer me they have payment service issue and only accountancy departament know when the problem will be solved. I ask them to contact with accountancy, they say they also waiting for answer from them. I send aprox. 20 e-mails last day and heard the same reply: the payment service doesn't work properly.