this broker is one of the best out there to date. good spreads, good variety of assets to trade and reasonably good customer service. i do find there are sometimes delays with deposits and withdrawals on occasion but on the whole not to be complained about as a whole.
Jan 16, 2020 - 4 Stars good broker, reliable, although at the time did experience a couple of card withdrawal delays (extra 3-4 working days on top of timescale provided).
Good overall trading conditions, however limiting for crypto traders, i found. Must commend them though, for the spreads they offer on the FX majors (very small)
Would recommend this broker to medium to experienced traders, but not newbies, as they are not all that simple and straightforward (client user environment)
there seemed to be an issue with the market watch section and a very large delay with order execution..? i am not sure if this was just the case with me or others too but i tried this new demo multiple times on 2 different devices and encountered same issues.
their spreads on the live account did not appear to match the demo presentation and for this I was a little disappointed as I naturally felt they would lack transparency on other aspects so I did not stay with them for long.
it is a shame because they have many appealing elements like the low min deposit.
Leverage is unrealistic though, and who would WANT to leverage that high? way too risky.
slow on deposit landing at times but maybe an issue from my baking side (on occasion) I am not 100 per cent sure.
overall would reccommend
Reply by OctaFX Rep submitted May 4, 2020:
Dear Christina Ledger,
Thank you for taking the time to leave your review, as user feedback is vital for us. We are happy that you're overall satisfied with our services. Regarding your requests, we can look into them so that both you and ourselves can understand what's causing the delays in questions. Just reach out to us.
In any case, please do not hesitate to contact us anytime should you need any assistance.
reasonable deposit minimum,good spreads but poor customer support (very slow)
Reply by Mr.Max.TW submitted May 19, 2020:
Sorry to hear that you did not have a positive experience with our customer support, as we believe this is one of our strongest elements. Feel free to contact us by email and provide more detail if there was more to your issue other than the wait time.
my experience with Oanda was relatively short live(5 months)but i cannot say too many negatives as i never had issues with my tradesor withdrawals- the result was also positive and resolved HOWEVER there were always delays with my withdrawals and trade queries. i had an occasion where i wanted to double check a slippage issue and it took 5 working days to receive a comprehensive response. for me this was frustrating as it was a large trade and thus a more pressing concern.
Anyway, Oanda overall is very good, but efficiency is not something i would rate them in (FROM MY EXPERIENCE) .
Suitable i would say for the mroe experienced traders, perhaps not newbies as the client area is a little confusing and not too easy at first.
I have traded with EagleFX for a number of months now and enjoying their 24/7 crypto trading service as we all 24/7 quality customer care assistance. Although the web trader is fast- would reccommend!-I do have to use the Mobile version available as I travel from the UK to Malta frequently but still able to trade on the go
This broker is one of the very few I can say are 10/10 when it comes to efficiency in fast response to queries and issues. Overall I can say their FX spreads are competitive, and their wide range |(30 or so) crypto pairs also have consistently tight spreads. TIght spreads and 1:500 fx / 1:100 Crypto leverage works well for me.
would recommend to anyone wanting a straightforward broker
Overall nice to be able to trade forex and crypto under one broker, with tight spreads, good leverage, and a good client support team to hand if needb
Have been trading with Hugo's Way for a year now, but first 2-3 months were on demo. very impressed with them as they offer a wide variety of instruments to trade, and many crypto pairs as well as good leverage for crypto (1: 100). Payouts have always been fast for me personally which is great, too. Two things that make them stand out as a broker to me are the fact they are one of the few / only brokers that offer 24/7 crypto trading and their customer support are consistently friendly and responsive and fast, which is always nice.