Hey dude, where's my review?
Hey dude, where's my review?
Be patient. The review moderation queue can get backed up. Every time you post a review, there's a note about reviews taking from 3-5 business days to be processed. The time spent answering this same question over and over again every day from people who left reviews less than 48 hours before adds at least 1 day to the moderation process.
Please don't lie about your location. You don't have to give your city, but if you lie about what country you are in, your review will probably be deleted. The bulk of reviews with fake countries are fake reviews. There's an idiot in Latvia who spent more than 6 months leaving hundreds of reviews claiming to be from all over the world. He thought he could rearrange the top rated brokers. He failed.
If you are traveling outside your home country,
select the country you are currently in from the country dropdown box and write "
(home country), currently visiting" in the location box if you feel the need to say where you are originally from. The FPA's reviews don't require you to give your real name, so your privacy is protected. If you have an issue with a company that's threatened you and are worried that they can identify you just from the country you live in, then please use the Contact Us form to send a message to the FPA.
Is your review really a review? "I need contact info for the company or a reviewer." Or "Hello person who left a review long ago, how's it going?" aren't reviews. People go to the reviews to read about experiences dealing with companies. If you want to argue about best settings or chat with other users, all but the most recently listed companies have a discussion thread linked to the review page. "Has anyone used this product?" is only appropriate if you are submitting a new site. It won't make users come to the review page and share their experiences.
If you leave a followup review, use the same name and location you used in the first review. Don't try submitting multiple reviews under different names. One trader gets one vote. If you get caught cheating, the best that you can hope for is to have all of your reviews deleted. The FPA is always working to improve detection of those who try to cheat.
If you do write in about a missing review,
please say what company you reviewed and what name you used in the review. Without that information, there's no way to check and see what happened to your review.
Some people claim that moderating reviews is censorship.
Read this thread to see a small sample of the useless things I and my team have kept out of the reviews. You can also find more information about good and bad reviews in
the other threads in this folder.
I have a special note for employees who leave fake client reviews for their own companies. If you are caught, all of those reviews will be set to
Zero stars. A note about where those reviews came from will be added to each review. A warning might be placed on top of your review page. I've been in charge of the FPA's reviews for over 3 years now. When they were caught, many companies claimed that the client review happened while the client was at the company's offices. So far, not one client has ever mentioned that he or she was leaving the review while visiting the company. Not one review left from inside a company's offices has ever mentioned that the client had ever visited those offices. At this point, I won't believe that a client review left from inside the reviewed company's offices is anything except fake no matter what it says. If clients are visiting your company's offices, don't let them leave reviews from inside the company offices. Don't let your employees leave fake client reviews. If you do, it will only damage your company's reputation.