I deposit my money back in 2018. I don't trade regularly and yes i have archived accounts.
the reason they provide me is that they protect client capital.
I did not make profit I deposit around 300$ and now just 104.61$ I am withdrawing.
I was mistakenly deposit money from other skrill account. but I explain everything to them they ask me to provide proof that your skrill account is closed. I provide them proofs then they say you can withdraw money now under same payee name.
then I withdraw they say skrill account is not exist.
then again I withdraw then they say skrill account is not verified.
I contact skrill they say your account is okay and ready to receive funds. if other party have problem then tell them to contact skrill directly.
I tell hotforex but they ignoring my email and not contacting skrill.
its been one month now I am providing them proofs and everything plus they asked me verify MyHF account again because one of the document is expired I re verified MyHF account recently.
but all in vain