Mhd85n9
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OCTA FX REJECTED MY INTERNAL TRANSFER AND WITHDRAWAL AFTER HAVING PROFIT
MT4 ID (OctaFx trading account number): 35127345
Broker Name: OctaFx
Server Name: OctaFx - Real 2
I was trading last week and gain several profits. In Friday (28th July 2023) after I finished my trading, I requested internal transfer from my MT4 account to my wallet. However, OctaFx informed me through e-mel that my internal transfer was declined due to suspicious activity on my account. OctaFx also said that all financial transactions are prohibited. OctaFx as well reminded me to not submit any other request until further notice. I have contacted Octafx live chat 5 times, and all of staffs cannot explain the detail about the issue.
After they rejected my internal transfer, i have requested withdrawal of my money (29th July 2023) to my local bank account but they did not process the request and let it pending.. I have asked them what is my fault untill they charged me under suspicious activity, but they cannot answer. I am so depressed because I urgently need that money to settle my family commitment.
I hope, someone (especially OCTAFX representative) can help me to get my money back into my bank account after feeling being played by Octafx staff in my country. I also want to know what is the reason behind the charge" suspicious activity". I have the right to know for my knowledge.
Thanks in advance.
MT4 ID (OctaFx trading account number): 35127345
Broker Name: OctaFx
Server Name: OctaFx - Real 2
I was trading last week and gain several profits. In Friday (28th July 2023) after I finished my trading, I requested internal transfer from my MT4 account to my wallet. However, OctaFx informed me through e-mel that my internal transfer was declined due to suspicious activity on my account. OctaFx also said that all financial transactions are prohibited. OctaFx as well reminded me to not submit any other request until further notice. I have contacted Octafx live chat 5 times, and all of staffs cannot explain the detail about the issue.
After they rejected my internal transfer, i have requested withdrawal of my money (29th July 2023) to my local bank account but they did not process the request and let it pending.. I have asked them what is my fault untill they charged me under suspicious activity, but they cannot answer. I am so depressed because I urgently need that money to settle my family commitment.
I hope, someone (especially OCTAFX representative) can help me to get my money back into my bank account after feeling being played by Octafx staff in my country. I also want to know what is the reason behind the charge" suspicious activity". I have the right to know for my knowledge.
Thanks in advance.