Sorry to hear you are having problems. Have you any losses or running trades? If not they should release all your money and remove the bonus.
I am sure The Admin and other experienced people here will help and advise you what to do.
Dear Sanoj and others
I was scammed for a lot of money, at the end of the day we are told never to listen to trade signals of brokers.etc
I contacted winchargeback and after reviewing my case said they could not help me and learn from the lesson. I then contacted Phoenix Advisors who took my...
I am using the services of Phoenix and I can only say they have at each stage acted in the utmost professional manner. They have helped at each stage of the complaint process
Thouroughly recommend them
Xtrade have been fined 225000 euros by CYSEC for breaches - proving that we victims were scammed for real.
smnweekly.com/2016/10/25/xtrade-fined-e225-000-by-cysec-for-numerous-offenses
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