Hi, Thank you for the explanation of my WD issue, because all my problem have been taken care of by exness i consider this case is RESOLVED, i have also asked to Exness support on my ticket complaint to close it and please accept my gratitude for your effort to make everything clear here.
I've managed to WD the 3rd time.
FPA please mark this thread as RESOLVED and thank you for letting me to make this thread for my complaint against Exness and Thank you also for the Exness Rep for your comment.
Hi, Thank for your time to come and comment here.
I made another WD about an hour ago and it was succeed within seconds, but when i tried to WD the second one just 2 minutes after the succeed one it still pending ? i chat already with the support and he said the WD is an automatic action, we...
Hi, would you go to this thread of mine and try explain to me what's going on..https://www.forexpeacearmy.com/community/threads/exness-blew-out-my-account.46220/
* Update
It's been more than 24 Hrs since i tried to WD the compensation yesterday, i contact again Exness regarding this because they asked me to, today they asked me to provide the screenshot of my latest transaction on fasapay, and i requested to wait for another 24 Hrs, it strange to me...
* Update
I just received the compensation from Exness. The calculation is Total compensation = 1784.16 USD - Negatif Equity when Stopped Out = - 992.8 Equal to 791.2 USD.
But before i ask FPA to close this thread i want to be sure that this compensation is withdraw able. I will update this...
On July/5th/2016 strange thing happened on pair EUR/USD and made all my open orders were stopped out, i checked the forex calendar there was no big impact news, so i decided to contact Exness and asking about it. They created complaint ticket and put it in feedback inside my trader's cabinet...
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