Recent content by CCMSupport

To set the record straight, this complaint was completely bogus from the outset. As evidenced below, the originator of this thread deposited a total of $3,076 via five credit card transactions between 2017/05/02 and 2017/08/30. However, by the time we had confirmed the issue with our card...

Hi, The information I am able to share at this stage is that a 3rd party payment processing company accepted deposits on our behalf and kept funds in a "rolling reserve", which is normal but due to a "high risk" business such as FX the funds are kept for some time before they are cleared and...

Hello, We have been in touch with the client and have been responding. Holiday period and weekends have been in the way but we're here. As for "when will this matter be resolved", as soon as possible is the best answer I can provide right now.

Hello S, I want to start by thanking you and FPA for inviting us to respond to your accusations. Categorically, the payment processing company (PPC) did *not* forward client funds to us and we are currently pursuing legal action so, at this point in time, I'm unable to go into too much detail...