Recent content by Dieketseng

Hi everyone I'm pleased to tell you that my issue was resolved and optionrally apologised for the treatment. I have reached an agreement with them which I can't disclose the details and please I would like the thread to be removed.

Hi everyone I got the R10 000 back in my account,i'm still fighting for the rest of the money which is R12705.00, my withdrawal is still pending and my account manager contacted me today trying to get me to trade again so I can reach a trade turnover of R800 000,I told him I don't want any of...

I contacted winchargeback,i'm going to fight until I get all of my money back,it's unfortunate that I have to go through so much just to be able to withdraw my own money,hope everyone is alerted and know that the " you can withdraw anytime,no question asked" line is not true,you will be asked...

Hi everyone I reduced the withdrawal amount to R10 000 and it was approved without anyone calling me to get verbal confirmation and I was told by customer support I can put another withdrawal amount of the rest of the amount,I did that so let's see how it goes.

I will contact them and see which channels I can follow and also alert all the right authorities about this scam. I don't understand how banks allow these people to use their services.

Hi everyone I went to the bank again today,I asked all the right questions but I didn't get answers,they also couldn't find the merchant name,on my bank statement it just says overseas payment-optionrally and that's all they could show me.The consultant searched for optionrally and the search...

Thank you this is very helpful,I will go again tomorrow and I will be able to ask the right questions,today I was just shot down and they made me feel like it's all my fault.

Hi everyone I tried Optionrally customer support today and I got the same response,wait for someone from finance or my manager to contact me and nothing happens,when I question that i'm told to wait for 24 hours. It's been the same thing since last week,24 hours lapses and I have to start a...

I spoke to the bank,fraud department transferred me to credit card department and they told me for third party transactions there's nothing they can do if the transfer has gone through already,I can just log a case but they can't charge the funds back. What else can I do now because my 6 month...

Thank you very much I will do that, I sent Optionrally support an email and contacted their call centre this morning,I will wait and see if they will call as promised it's been the same response and no action since last week.

Hi everyone I'm unable to withdraw from optionrally even though I have sufficient funds in my account,I have sent an email to financial ombudsman Cyprus,IFSC Belize and MAS( monetary authority of Singapore). I joined optionrally on the 03-12-2015 after seeing an advertisement, I was welcomed...