Recent content by fxo

Dear greatfx, Yes, we admit that the price was not appearing in our MT4 ticker, only orders bigger than 1 lot (which is 0.01 BTC in our case) were appearing in the ticker. This condition has been changed since then. 2. We can not respond on behalf of xBTCe, but it's possible that some orders...

Dear IrwanI, There are no restrictions and no minimum time to hold the position before closing for ECN or STP account. Kind regards, FXOpen Team

Dear Sir, We are acting in accordance with our customer agreement which allows us to introduce changes in accordance with the conditions disclosed in this agreement. Please understand our position on this: we are interested in clients who trade. Dormant accounts create unnecessary liabilities...

Dear VadimI, we kindly ask you to provide screenshots of charts or any other proofs of what you say FXOpen does.

Dear Sir, We are extremely astonished by the fact that instead of getting to the bottom of what Financial Commission is, you are throwing around groundless accusations. Should you have attentively studied the website of Financial Commission and Companies Registry of Hong Kong, you would have...

Dear moderator, The client who opened the thread hasn`t provided any screenshots, his account number, replies from FXOpen, etc. With no proofs, we have to conclude that this is a case of black marketing and kindly ask you to close the thread and consider the issue resolved. Best regards, FXOpen

Dear teodor87, Please find the comments to your post below: Three independent brokerages operate under FXOpen brand name – FXOpen Ltd (www.fxopen.co.uk), FXOpen AU Pty Ltd (www.fxopen.com.au) and FXOpen Markets Limited (www.fxopen.com). This is the common practice among bigger FX market...

Hi yopepe, We have already answered you in another thread. We would like to help you solving the situation you faced, but we are unable to unless you provide us with your account number. Best regards, FXOpen

Dear Aboweam, FXOpen has already responded to your complaint in the previous post and would like to state that there were no violation of the Regulations on our part. Note that until now you haven`t provided a sufficient basis for accusing FXOpen of violating the procedure. For your claim to...

Dear Albert, An update of the trading terms on ECN: in December last year FXOpen reduced the minimum initial deposit from 1,000 USD to only 100 USD. Kind regards, FXOpen Team

Dear Aboweam, Your order was automatically cancelled, the reason is a significant slippage, that resulted from the news release. The procedure, known as Slippage Control to protect client orders from opening at a significantly worse price than specified. This is an inherent structure of ECN...