Recent content by IFX Ekaterina

What victims are you talking about? Our company has clearly explained to Yulia, Barunia and Izsak Gabor why did they had their losses.

Are you people or who? I wonder what has happend to the moderators of this forum? Should I be afraid of the crowd of headless furious guys from this resource catching me near my office with the aim to kill me and evange of Izsak Gabor who even does not know what hedging orders are? In the...

Look at your log-file: problems with quotes had place 19.02.2009 since 14.02 to 18.31.

Orders of Mr. Iszak Gabor were fixed immediately. Then he started trading in the low-key market! How don't you understand that? Look through the correspondence and through his log-file. The way Mr. Gabor is trying to represent the story now is just juggling with facts.

3 days is not so long period. According to public offer agreement you have accepted when opening account with us: The full text of the public affer agreement can be found here: Open an InstaForex company trading account.. What exactly orders do you mean? Give their ticket numebrs, please...

According to the history of your account YOU DID NOT OPEN ANY ORDER WHEN THE LAG TOOK PLACE. Tell us, please, what exactly orders you tried to hedge? It seems like you even do not understand what does "hedging" mean. Even if we imagine, that you tried to hedge fictional orders and opened...

Orders that were directed for locking position, as Izsak Gabor asserts, are differently directed in fact, and according to the logic, these orders could not be opened for hedging.

We do not deny our responsibility for the lag. But you are asking to compensate losses from the orders nubmer 5405257, 5477909, 5488881. As we can see from your log-file, they were opened in 1 and 4 days after the lag. So why should we compensate the orders made at the low-key market? The...

Thank you, I have received your e-mail. But what does your screenshots proove? - They proove that problems with quotes had place on 19.02.2009 since 02.02 PM to 06.31 PM. This problem did not affected on any of your orders. According your log-file for 23.02.2009, your orders were opened on...

Yes, we are investigating now your case. I will publish official position later. What about your screnshots, unfortunately, they do not open. Could you send them to my own e-mail? ea@instaforex.com

Dear Hahed1, stop complaining, please, and calling yourself a victim! You are victim of the bad work of your bank and of your own obstinacy, not of our company! After you had entered swift-code we told you, you received your money. Are you satisfied with it? What else do you want from our...

Hahed1, I have apologized to you already. And I do not see any reason to apologize to your bank, because it was delaying your transfer and this made us "unhonest" in your eyes. And, of course, I do not see any reason to apologize to FPA, because we have not made anything bad to them. When...

geoffrey, you should learn better the case's development before making wrong resume. We have appologized to Hahed1 for our first wrong supposition about incorrect counrty. You can contact Platinum Habib bank for yourself and get to know if we adviced correct swif code and if Hahed1 was entereing...

Dear Hahed1, we are very glad to know that you have eventually received your money. Make your withdrawal successfull was the ame of our company during the last 3 months. You see now, that we were right when found that the reason of your transfer's fail is in the incorrect swift code you were...

Dear Committee, why do you say I have broken my promisse? Look better through our e-mails, I told you, that we would send money via Western Union if wire bank transfer failed. Hahed1 enetered the correct swift code and this time, as we expected, transfer was processed correctly. Everything is...