Recent content by IronFX Officer

Dear gerfor99, You are kindly requested to provide us with your particulars (i.e.name and account number) in order to allow us to attend to any queries you may have. You can also write to us at responses@ironfx.com for any clarifications you may require. Thank you

Dear 4evermaat, Thank you for your comment. For your latest attempt to defamate the company (or any other issues or repeated defamatory commentary or false allegations you want to post on the FPA site) please refer to the “IronFX – Falsely Accused Broker” thread...

Dear lomantpa, Please note that your complaint is currently being examined by the Compliance department which is an independent unit within the Company. Unfortunately, we do not have access to the information and complaints handled by the said department until a final response is issued as per...

Dear lomantpa, Please note that your complaint is currently being examined by the Compliance department which is an independent unit within the Company. Unfortunately, we do not have access to the information and complaints handled by the said department until a final response is issued as per...

Dear MargaretG, Thank you for providing your details. We note that your query was attended by the Company and a response was sent to you on 13 May 2016. Regards.

Dear VikiViktoria, Thank you for providing your details. We note that your query was attended by the Company and a response was sent to you on 19 January 2016 and 9 February 2016. Regards,

Dear VikiViktoria, You are kindly requested to provide us with your particulars (i.e.name and account number) in order to allow us to attend to any queries you may have. You can also write to us at responses@ironfx.com for any clarifications you may require. Thank you

Dear marc56, Thank you for your most recent posting. We will not comment on your opinions about the FOS service, please refer directly to them for any issues you may have. Your case has been repeatedly discussed (see e.g. posting #218 above -...

Dear oscarra, Thank you for your comment. We note that in regards to the administrative decision of the Consumer Protection Service (CPS): (1) the CPS has no regulatory jurisdiction on the Company and no legal power vested, (2) we have commenced legal action against the CPS which is currently...

Dear TomCs, You have received our final response. If you are not happy with the FOS procedures, please take the matter directly to the FOS Office. Thank you.

Dear Camaral, Thank you for providing your details. We note that your query was attended by the Company and a response was sent to your registered email address. We consider this case closed. Thank you

Dear TomCs, You are kindly requested to provide us with your particulars (i.e.name and account number) in order to allow us to attend to any queries you may have. You can also write to us at responses@ironfx.com for any clarifications you may require. Thank you

Dear Camaral, Thank you for providing your details. We have looked into your query and noted that your query is currently examined by the appropriate department of the Company as per the Company’s complaints handling policy. In light of this, we can confirm that you should expect to hear from...

Dear Raman V., Thank you for providing your details. We note that your query was attended by the Company and a response was sent to you on 3 July 2018. Regards.

Dear Raman V., Thank you for providing your details. We note that your query was attended by the Company and a response was sent to you on 3 July 2018. Regards.