Recent content by JCDenton

Are you sure no email was sent or no news/alert was posted on the website?

Well, BREXIT was certainly both a case of abnormal market situation AND of exceptional volatility, so it seems the company acted writhin their policy. Tbh imo it is naive to expect 'negative balance protection' in the first place - yes, a broker may cover a hundred dollars here or there...

Yes, UK financial ombudsman is the one to contact

'IronFX is a scam' - lol, that must be the news flash of the year) On a serious note though, check which entity you signed up with and contact the relevant regulator if the company is not replying to your complaints

Well, any private company can indeed choose who to do business with... On the other hand, why not choose an ECN broker to avoid such hassle?

If indeed sufficient time has passed, try looking up their complaince email address on the FCA register and sending one there - I bet you will get a reply very shortly)

So, have you contacted them? What did they say?

Having multiple legal entities is common practice among brokers - see FXCM, Oanda and ANY other broker that has multiple regulators So if the email was 'notradingdesk@fxopen.com', it would be a PROOF that try had none? Lol Please provide details - screenshots of MT4, replies from fxopen etc...