they must give you your money back since it's confirmed by blockchain, also please use a micropayment when sending the bitcoins, to have the process completed faster.
XM is well known for slippage issues on large volumes, try with smal lot .1 it's fine. After try with 4 lots and above you will be surprised. But wow in your case it seems the virtual dealer slippage set plugin was maxed out. Usually XM rep replies on the FPA review section. But I really cannot...
Fadem, I am not sure that you have a case. If you needed the tradable bonus why haven't you waiting for the tradable bonus to be on your trading account before placing the trades? Normally when you fund you need to wait till the add the bonus and after trade.
I'm not sure why you guys spend your money and time into nonsense, nobody in the world can make 10% a week. It's its too good to be true, it probably is.
sorry to hear about this bad experience.. My thinking is that your account is own B-Book. Broker cannot afford to payout so they throw the blame to there LP. If this is the case I do not think you will every see the profits again. It was better for them to terminate your account and never do...
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