Got my deposit back. Actually less than I have send them as they have chargeded me 40$ for the "withdrawal". As I mentioned early they have called me several times about the situation. But as experienced trader I have to admit that they will try to find out any reason to bloc your account or...
They have called me yesterday. I am suppose to receive an email today, describing all of my issue. Also they said that they will process my withdrawal today. Once I see it on my bank account I will let you know.
Just got the call from ColmexPro. They said I will receive email tomorrow describing everything and that my inquiry is finished and my withdrawal will be processed tomorrow. But still have doubts. I post when the funds hit my account.
Emailing Colmex Pro again about the situation. They still did not send me unique reference number to my complaint that I have sent them on 30th of January, according to https://www.cysec.gov.cy/en-GB/complaints/how-to-complain/ they should have done it till 6th of February. They do not want to...
Just got a call from Colmex Pro. They still are stubborn, that they need something official. I did send one more request to my former prop firm i they can attach to my excel file that I have pulled from prop report website. Still no, they do not "offer" this kind of things. Send it back to...
I have done it today as I did get a call from them on Thursday. We talked about my strategy. In conclusion they said that it sounds fine from my side and they are ready to unfreeze my account. All I had to do was to sign a statement that all my trading was done by myself and no third parties...
Hi,
I have opened CFD account with Colmex on 01/11/19. On 24th of January 2019 I was unable to log into the trading platform. After emailing Colmex Pro support I was informed that my account is suspended for 48 hours due to review of my trading activity. On 25th of January I have send an email...
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