Before I made my complaint to FPA, I also wrote a complaint to the regulator and to my surprise they have replied and I also shared all the proof of MFX not allowing my withdrawals to go through. I received the following emails from MFX Broker just recently and this has been my replies to them...
Hi dibandar,
How big was your withdrawal amount and Do you mind showing proof like a screenshot that you were paid? At least we can get some confidence about MFX.
I have just sent them an email recently and the below was their standard template that I have received similarly a couple of weeks ago. They don't even remember that they have sent me the same template previously.
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MFX Support
support@mfxbroker.com
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To...
I have just sent them an email recently and the below was their standard template that I have received similarly a couple of weeks ago. They don't even remember that they have sent me the same template previously.
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MFX Support support@mfxbroker.com
Hide details
To: Sean Lim...
FxMaster & Pharaoh,
Yes, it's their guarantee that is clearly written out on their website. I have opened the Traders Court case. Really hope FPA can help me and I appreciate anything that FPA can do, thank you in advance.
Original FPA Traders Court Submission:
I am submitting the case against: www.mfxbroker.com
My Case is: I have invested with Master Services Inc, mfxbroker.com in their investment program since August 18th 2015. I started to have issues on withdrawal of my money starting July 2016. On July...
I have invested with Master Services Inc, mfxbroker.com in their investment program since August 18th 2015. I started to have issues on withdrawal of my money starting July 2016. On July 1st, I requested a withdrawal of USD2128.04 but then they gave me reason about their banks asking them for...
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