Recent content by Manager RF

Dear Areug, We understand your concerns and have made every effort to resolve the issue. We've provided a detailed response to your concern in the ticket #1772731. If you have any further questions or need additional assistance, please feel free to reply within the existing ticket, and our...

Dear Nelly_1988, Kindly note that the answer has been provided in the ticket, please continue the conversation in it in order to resolve the issue.

Dear rick-deckard-2049, Please note that answer has been provided to you in the ticket 1516974.

Dear John Ghidot, RoboForex offers its clients several types of trading accounts for trading in stocks, and they can choose the one that is the most suitable for them. You can familiarize yourself with the current and available methods for deposit and withdrawal by login in to your Personal...

Dear ali82h, Tickets are processed in turn. As soon as the Dealing Department processes your ticket, you will receive a notification to your e-mail. Can you please provide us the ticket number?

Dear ali82h, In case you have any complaints about order execution, please submit a ticket to the Company’s Dealing department from your Members Area and specify numbers of orders, which, in your opinion, were executed incorrectly.

Dear yosi benn, Our Live Support provided the answer to your claim in the ticket, which contains all information on the studied situation. Recently, there hasn’t been any new data that may help the Company to revise its stance on the issue. If you have any further questions with anything, please...

Dear majid92, Kindly note that we provided a detailed explanation of the situation in the ticket that you have mentioned. Regards, RoboForex

Dear Thiagoibj, RoboForex is a regulated broker that operates in strict adherence to all legislative and regulatory documents. Situations, when the Company refuses to perform its financial obligations owed to clients, are impossible. Unfortunately, it is not possible for us to reply to your...

Dear marionuevo, The company's support team has already provided a response to your ticket. If you have any additional questions, you can always contact the Support Service through the contacts mentioned on our website for help. Dear davtrent55, The number of instruments for trading depends...

Dear PabloG., RoboForex Ltd has a special brokerage license IFSC Belize "Trading in financial and commodity-based derivative instruments and other securities" under the number 000138/210. For more info https://roboforex.com/about/company/regulation/

Hello, To help us clarify the problem and provide you with the most detailed answer, please contact our Live Support via a ticket from your Members Area.

Dear tomassantos, Our support specialists already provided an response to your claim in the ticket. Please note that Stop orders are executed at prices that are available at the moment of order execution. The price set in the order is not guaranteed and may differ from the execution price...

Thanks for your alertness. These are not RoboForex partners sites, on these websites CopyFX widgets are embedded, which are freely available at https://www.copyfx.com/partnership/widgets/ and anyone can add them on their website. In case any questions arise, we recommend you to contact our...

Being a regulated entity, we can't, and we won't publicly disclose the exact violations done by the client. We are ready to justify our position in front of the reputable and independent dispute resolution mediator. If the partner believes we acted unjustly, he should submit a claim to the...