Hello FPA
I would like to take this opportunity to further clarify a few points which I feel are relevant to Marlon’s complaint.
Firstly, the withdrawal request was an unmatched credit card withdrawal. This means that Pepperstone had to withdraw the funds in two separate transactions. Those...
Hello all
We sincerely apologise for the confusion or simple misunderstanding that this situation creates. The feeling as a trader of having the funds that you requested withdrawn and not available ASAP is something we empathise with and it is certainly never something Pepperstone never wants...
Hello Forex Peace Army
Thank you for giving Pepperstone the opportunity to provide information in relation to this complaint.
The following important factors must be considered when assessing Marlon's withdrawal request:
We have provided Marlon with the withdrawal receipt as proof that...
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