Recent content by ram007

That's neat... step by step info... : -)

From my observation, it seems like FPA had contributed to this favorable outcome. Big applause for FPA staff members and all other members who have helped by participating in the forum. However, I am not sure if I would say that Pepperstone handled this case "professionally" as FPA involvement...

Please share how you got it resolved. #1 Please let us know who misunderstood what? And what brought light to the matter. #2 Another question, would you continue to trade with them? Other traders could also learn from your answers and your persistence in getting the issue resolved.

pipcatcher2, can you please give the rest of us full details regarding how Pepperstone handled and concluded your issue? This will help in my own thoughts regarding this broker.

I definitely need more detail on this. Somehow I still believe that Pepperstone is a reliable broker. However, I will definitely look at the details from both sides properly to re-evaluate my position. If questions and answers goes into endless circles then I can also draw my conclusion as I am...

Jafar, again, thanks for your answer. However, your answer is again not addressing my 2 questions. I am not referring to the filled price and I am mentioning this again and again. I am referring to just 2 points. 1) The FXOpen system executed BUY STOP without TICK LOG ASK price touching the...

RahmanSL, thank you for sharing your support and your situation. Yes, I am glad that you could understand my point clearly from your situation. I always try to simplify my question as much as possible to avoid confusion. I am considering taking this issue to CySec, not just for myself but for...

Jafar wrote: >It applies to stops as well since they also appear as an order on the market. I have checked with other brokers and this is definitely not the case. The normal quote ASK price never did touch the BUY STOP price on the normal quote. After checking with 2 brokers, both have given...

Which branch of FXCM are you using? US? Australian? others? If you have signed up with FXCM US then I think you would have high chances to win your claim if the matter goes to the regulator FCM. Please keep us updated, I am curious which standard FXCM operates on.

Hello Jafar, Thank you for attempting to clarify the doubt. A) If you would have read my issue properly you could have understood that I was not referring to the problem with the fill price. >>From my first message above: From the above details, the BUY STOP should been have executed if and...

Did you transfer 10000K to them? how did you make the payment? Wire-transfer? Paypal? Skrill? credit card? If via credit card then you can try to cancel the transaction.

I will be following this as well as I was looking to signup with them. I hope this was some sort of mistake. I still don't understand how can I buy/sell on a non-market price? Is there a special option in the trading client MT4/5 or cTrader where I can assign my own price? This is VERY interesting.

After checking TICK data log again and again to make sure I am not just dreaming, the ASK price never did hit the BUY STOP price, it missed by 0.00001. This means that the BUY STOP should have never executed the BUY. FXOpen mentioned that the execution was done according to ECN/STP system...

What kind of trading account is this? On their web site they mention that they will be trading against you for some types of account (Example below). I did sign up with them buy have not started trading as there were some verification problem on my account. I thought this type of account would...

I have sent an email with the URL link to this message to Martins (my account manager) and support @FXOpen mentioning that I disagree with their reply and asking them to kindly send further follow-ups via this forum. I certainly hope that they will give clarification on this matter soon.