So I guess they are ignoring just me, because they didn't send me any of this Complaint Handling Procedure. I just filled this form and send to compliance@forexmart.com
And yes they send me an explanation of this withdrawal decline, bet they ignoring this fact that they changed their Terms and...
Only just now I received an email from antifraud@forexmart.com saying that "withdrawal was declined in accordance to Clause 35.6 of our Terms and Conditions". This time clause 35.6 www.forexmart.com/terms-and-conditions is saying that:
"The Company, at its sole discretion, reserves the right to...
Only just now I received an email from antifraud@forexmart.com saying that "withdrawal was declined in accordance to Clause 35.6 of our Terms and Conditions". This time clause 35.6 www.forexmart.com/terms-and-conditions is saying that:
"The Company, at its sole discretion, reserves the right to...
Still no answer from ForexMart why they declined my withdrawal and no reply to this thread and case I opened against them. FPA send them official letter and asked them to join this conversation.
Today I talked with my manager Natalia Marina and she promised me that my issue will be fixed today. I asked her to write me an email as a proof of what she said, but still no email from her.
Also I'm adding my statement of that trade I made.
Also please file a case if it's already a week now from your last contact with them about this issue.
www.forexpeacearmy.com/community/pages/traders-court/
I already opened a case:
CASE LINK REMOVED: While cases are in the Court Case Preparation Folder, only the person who opened it and a...
Original FPA Traders Court Submission:
I am submitting the case against: www.forexmart.com
My Case is: Here is a thing about this "regulated" broker. Actually yes, they are regulated at CySEC as "Tradomart Ltd"
www.cysec.gov.cy/en-GB/entities/investment-firms/cypriot/71294/
But this license...
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