Thank you for your kind assistance. The trade has been adjusted from a loss of around SGD 650 to around SGD 160. The difference in amount has been refunded into my account and is currently pending withdrawal.
Thank you for your response to my thread. Do you think I should file a court case through FPA?
I think I am giving FXPRIMUS a chance to rectify the situation before taking further action, but from their response it seems like they won't acknowledge their error.
If this continues I will have...
Dear Camille,
Thank you for your response.
However, I have reverted back to my ticket ID HLH-566-53328 and have been given the same nonchalant response as before!
Here is the reply I have received, quoted for ForexPeaceArmy's reference:
How is this an acceptable response? FXPRIMUS has...
Hi Pharaoh, I make SL part of ALL my orders... Please read my post and look at my pictures, 2 bars were missing from my chart, I was filled only 2+ minutes after I placed my order... That is the main issue which I am worried/unhappy about. Please advise.
As mentioned above, here are pictures 6-9.
6)
This image shows a comparison of price charts to an alternate broker. Do note that I am in no way supporting this other broker, nor do I have any funds parked there at the moment. This image is here merely for comparison.
7 and 8)...
Hello. This is my first post on ForexPeaceArmy and I also do hope that this will be my last.
My request is merely for FXPRIMUS to reverse the trade that was wrongfully executed due to the server error or purposeful manipulation (as will be explained in the pictures attached).
The...
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