after reminding my 'account manager' two more times that she promised a refund of the remaining usd 12.50 she finally wired the amount. however i dont know how many emails ive exchanged with fxcm since opening that account, i probably wrote 30 and got 30 replies from them. yet at no point of...
we'll ive got 87.50 of my 100 dollars back now. i've been promised twice to be refunded the missing 12.50usd but it hasnt happened yet. overall ive spent weeks already on getting my 100usd paid out to me, sent almost 10 requests/reminders and like 30 emails. quite frankly i'm shocked about the...
ive been in contact with fxcm today and the employee who sent the bank wire promised to fix the issue until tomorrow. lets see what happens. i've also invited jason rogers to this thread.
i deposited 100usd into my fxcm account by visa card. they suspended my account and demanded a higher deposit in order to get it unlocked, which i opted against. they offered to close my account and refund me my 100 usd. i asked them to refund the money back to my visa card (visa card...
lol nah you got that wrong, if you're fine with brokers screwing you over that's of course up to you. however the business world can be a shark pond and if you don't actively learn to protect your interests right from the start there is a good chance that your weaknesses will be spotted and...
i started this thread because the phone call pretty much ticked me off. the bonus wasn't that relevant to me as it can't be paid out anyway. but admittedly it's removal ticked me off even more.
however xm have emailed me in the meantime, displaying some intent to resolve situation. they said...
i just sent them the following invitation
Hello,
last week i sent a complaint to support@xm.com to which i haven't since received an answer from your support team.
i've described the event that triggered my complaint on the fpa forum in the following thread...
Hello,
i signed up with xm few weeks ago, deposited 100e and 10 days ago started placing one or two trades (each sized 1 microlot at 1:888 leverage) a day . ever since my first trade they've been calling me almost daily but i never had the time nor mood to answer. today i finally picked up...
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