Recent content by Yc2017

Hi Lily, I would like to withdraw my balance from my MT4 account, but customer service and broker is not allow me to do withdraw. However they want me to continue trade. In the beginning they mentioned to me that i can withdraw my money back as long as there is balance inside my account. Pls...

I request to withdraw my balance in my account, but the customer service called me and not allow me to do so. Thats my account my money.. what i can do?

After ur bank refunded to you, do trade12 looking for u? So meaning to say, your balance in your MT4 account will be zero balance, although there is a position balance, but you have no way to withdraw the money out?

Hi Donvilla, Im having an same issue, i would like to close the account n withdraw all my balance, but they told me im not allow to do so, because the last trade was closed in negative. Customer service asking me to allow the broker to open few trade to recover back the lost from last trade. If...

Hi DesperateRN, How is your situation now? Manage to got a solution? I also having the same issue. Broker keep asking me to topup additional fund everytime that she call me.