SalimG
Banned
- Messages
- 2
Hello eveyone, the weirdest thing is happening with my FusionMarkets account, can someone tell me what is the best course of action? Here's te detail:
Two months ago I've traded 200 lots of SUGAR on my MT4 account at FusionMarkets for a couple of days, making a profit, when I received an email of Account Termination, the reason being "the continued movement of funds into and out of your account with limited trading". I then closed all my lots and requested a withdrawal, which they did. They've paid the correct amount, including 19.128 EUR of profits and leaving my account with a balance of zero.
Fast forward to this week, I received a new email saying there has been a swap error on their side 2 months ago that they have now corrected, leaving my account with a negative balance of 11.462 EUR and expecting that I cover this amount in accordance with some clause of their T&C.
Does anyone has knowledge of that kind of situation? A broker trying to collect back profits 2 months later because of an alleged mistake on their side? What are their recourses, knowing I am in Dubaï and that I believe I was under their Vanuatu juridisction, altough I have no way of being sure as they've closed my access to their website...
Two months ago I've traded 200 lots of SUGAR on my MT4 account at FusionMarkets for a couple of days, making a profit, when I received an email of Account Termination, the reason being "the continued movement of funds into and out of your account with limited trading". I then closed all my lots and requested a withdrawal, which they did. They've paid the correct amount, including 19.128 EUR of profits and leaving my account with a balance of zero.
Fast forward to this week, I received a new email saying there has been a swap error on their side 2 months ago that they have now corrected, leaving my account with a negative balance of 11.462 EUR and expecting that I cover this amount in accordance with some clause of their T&C.
Does anyone has knowledge of that kind of situation? A broker trying to collect back profits 2 months later because of an alleged mistake on their side? What are their recourses, knowing I am in Dubaï and that I believe I was under their Vanuatu juridisction, altough I have no way of being sure as they've closed my access to their website...