My account 16240022. Although 518 USDT(Tether) was paid through TRC20 payment system (XM TRC20 ADRESS: TRNAaNbVWaLeb9z8uNsQuN1HmKdHEzSGrZ )2 day ago, this amount was not reflected in my accounts, contacted support, although it was said that a refund mail would be sent within 24 hours, this mail did not come to either the inbox or spam box.After 2 days, I wrote to the support center, they searched and said that it did not come to their account, I insisted and they closed my account. I am attaching my evidence regarding this.These 3 proofs prove that the payment was made to XM Global LTD. But Xm global chose not to give the money instead of refunding or transferring the money to the account, I think this company is a scammer.