Mr.Max.TW
TradersWay.com representative
- Messages
- 13
According to Cambridge Dictionary, bucket shop means a dishonest or illegal company. So you name us a dishonest or illegal company. Based on what?
The client sent a request on Oct 18:
2012.10.18 20:25
Hi yesterday i was ahead 28 pips on a trade and RIGHT when I clicked close trade this happened:
http://i.imgur.com/8cEiG.png
Well Ive checked all other 5 different brokers that I use and none of them showed the same behavior on that pair.
Can you tell me how did that happen and whats gonna be with the money I lost?
Thanks
We replied the same day:
2012.10.18 22:35
Hello,
Please explain your problem in details.
The client replied:
2012.10.18 23:10
How is it possible that eurjpy price spiked 50 pips in a matter of half a second back and forth on your mt4 platform, when I checked 5 different brokers and that same spike is not there?
We:
2012.10.18 23:30
Please explain when did you see the spike.
Client:
2012.10.18 23:35
Here:
http://i.imgur.com/e7w85.png
RIGHT when i clicked close trade, it spiked closed my trade in loss, came back to where it was.
How is this possible if it didnt happen in any other broker?
We:
2012.10.19 14:40
Hello,
We have checked, there was a spike at that moment. We do not filter feed from our liquidity providers, there was a non-market price from one of the LPs. We will fix the chart on this week-end. If you have any claims regarding this issue, please specify.
Client:
2012.10.22 22:30
Well then since it wasnt a market price, then Id like to have that trade of mine which I lost nullified or restored.
Can you do this?
We:
2012.10.24 19:01
Please tell us the account and the order number you want to be corrected.
No replies after it
As you can see the client never specified his account number and order number. Maybe eventually he decided that his demo account deal did not worth to correct it.
The client instead of replying us with the claim details on Oct 19 decided to post here:
10-19-2012, 03:26 PM #1 iNUKE
Recruit
Join Date
Oct 2012
Posts
6
TradersWay Forex Broker is a Scammer
And from the post it's clear that we admitted his request and asked for the any claims.
Are we dishonest or illegal after it? Why after the post you named us a bucket shop? We suppose that based on that information it was slanderous.
What is the problem with the Dominican registration? That Dominica has no NFA, CFTC or FSA to fine companies and make buck on it? And at the same time to have a lot of financial bubbles, the biggest financial crisis, MF Global and PFG Best, Lehman bankruptcies. And all major financial institutions de facto also bankrupt, saved only by multi-billion state help. And that help was from taxpayers and printed money (i.e. credits from China and other countries buying treasuries). How come that the country with the strictest regulation and regulatory bodies fining every day somebody was the catalyst of the biggest financial crisis. And offshores with no specific regulation had no problems. And after all these well known facts you name us a bucket shop based on our registration. I think it was slanderous least to say.
Regarding the reviews page, yes, we asked our major clients to post reviews when they were satisfied with our services, also when they were at our office and I consulted them. FPA decided that it was fake reviews. We contacted FPA, explained the situation, they said that it was against their rules. Therefore we stopped that practice. However, as you can see there were numerous positive reviews approved by FPA. We suppose that it proves that so called fake reviews were not fake but just not in line with the FPA checking procedures.
The client sent a request on Oct 18:
2012.10.18 20:25
Hi yesterday i was ahead 28 pips on a trade and RIGHT when I clicked close trade this happened:
http://i.imgur.com/8cEiG.png
Well Ive checked all other 5 different brokers that I use and none of them showed the same behavior on that pair.
Can you tell me how did that happen and whats gonna be with the money I lost?
Thanks
We replied the same day:
2012.10.18 22:35
Hello,
Please explain your problem in details.
The client replied:
2012.10.18 23:10
How is it possible that eurjpy price spiked 50 pips in a matter of half a second back and forth on your mt4 platform, when I checked 5 different brokers and that same spike is not there?
We:
2012.10.18 23:30
Please explain when did you see the spike.
Client:
2012.10.18 23:35
Here:
http://i.imgur.com/e7w85.png
RIGHT when i clicked close trade, it spiked closed my trade in loss, came back to where it was.
How is this possible if it didnt happen in any other broker?
We:
2012.10.19 14:40
Hello,
We have checked, there was a spike at that moment. We do not filter feed from our liquidity providers, there was a non-market price from one of the LPs. We will fix the chart on this week-end. If you have any claims regarding this issue, please specify.
Client:
2012.10.22 22:30
Well then since it wasnt a market price, then Id like to have that trade of mine which I lost nullified or restored.
Can you do this?
We:
2012.10.24 19:01
Please tell us the account and the order number you want to be corrected.
No replies after it
As you can see the client never specified his account number and order number. Maybe eventually he decided that his demo account deal did not worth to correct it.
The client instead of replying us with the claim details on Oct 19 decided to post here:
10-19-2012, 03:26 PM #1 iNUKE
Recruit
Join Date
Oct 2012
Posts
6
TradersWay Forex Broker is a Scammer
And from the post it's clear that we admitted his request and asked for the any claims.
Are we dishonest or illegal after it? Why after the post you named us a bucket shop? We suppose that based on that information it was slanderous.
What is the problem with the Dominican registration? That Dominica has no NFA, CFTC or FSA to fine companies and make buck on it? And at the same time to have a lot of financial bubbles, the biggest financial crisis, MF Global and PFG Best, Lehman bankruptcies. And all major financial institutions de facto also bankrupt, saved only by multi-billion state help. And that help was from taxpayers and printed money (i.e. credits from China and other countries buying treasuries). How come that the country with the strictest regulation and regulatory bodies fining every day somebody was the catalyst of the biggest financial crisis. And offshores with no specific regulation had no problems. And after all these well known facts you name us a bucket shop based on our registration. I think it was slanderous least to say.
Regarding the reviews page, yes, we asked our major clients to post reviews when they were satisfied with our services, also when they were at our office and I consulted them. FPA decided that it was fake reviews. We contacted FPA, explained the situation, they said that it was against their rules. Therefore we stopped that practice. However, as you can see there were numerous positive reviews approved by FPA. We suppose that it proves that so called fake reviews were not fake but just not in line with the FPA checking procedures.