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Discuss Fxcm.com

General discussions of a financial company
Quick question please on the trading hours. I'm just starting up. But are there any instances where the schedule gets changed or is it permanent?
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Hi Joel,

Normally, the forex market trades 24 hours a day during the week even on holidays. There are only two scheduled holidays during the year that affect the normal trading hours of forex. Those are Christmas and New Year's. We post the exactly holiday hours for these two holidays in early December, so you can prepare accordingly.

If you live outside the US, then in addition to forex, you can also trade with FXCM in CFDs for stock indices, metals and energy instruments. The trading hours for CFDs are affected by more holidays during the year than forex. As a result, I post the holiday trading hours for CFDs in advance, so you can prepare for them. Bear in mind that these holiday hours are based on the schedules posted by exchanges for trading in the underlying products. However, sometimes the exchanges make unscheduled changes to their hours (for example, an early closure due to very light trading on the day before a holiday). In such cases, the trading hours for the related CFDs will have to be adjusted accordingly.
 
PEOPLE BEWARE FXCM IS A FRAUD.
Read the article below and find out for yourself. I still experience all that everyday with FXCM. Keeping all my screenshots and I will urge everyone to do that whoever is with FXCM when you can't close a trade or your MT4 is running slow or no connection at all especially during news times.
The article is right here... Full details of FXCM's class action suit - Forex MagnatesForex Magnates

For screenshots visit the scam alert folder thread https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/36191-fxcm-big-time-scam.html
 
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yep... if the Bank of NY-Mellon is guilty of fraud against its customers to the tune of billions, what makes anyone think that FXCM might be more ethical especially when considering its sketchy history? ultimately this kind of behavior doesn't happen without a greenlight from the top.

in financial markets, ultimately all transactions are based on trust. once you lose that, it's game over. so once a broker has been shown to have no concerns re cheating their customers (as has been the case with FXCM), the only rational thing to do is not to say: 'oh well, they didn't really mean it. i'll give them 1 more chance.' no, the rational thing to say is: 'they can go f*ck themselves. i'm pulling my hard earned cash out and going with a more transparent and trustworthy broker.'

thank god there are a few such brokers around. if anyone wants a list, just ask.




PEOPLE BEWARE FXCM IS A FRAUD.
Read the article below and find out for yourself. I still experience all that everyday with FXCM. Keeping all my screenshots and I will urge everyone to do that whoever is with FXCM when you can't close a trade or your MT4 is running slow or no connection at all especially during news times.
The article is right here... Full details of FXCM's class action suit - Forex MagnatesForex Magnates

For screenshots visit the scam alert folder thread https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/36191-fxcm-big-time-scam.html
 
1 more thing: i found the following here: http://www.sec.gov/Archives/edgar/data/1499912/000114420412015385/v305274_10k.htm#TOC

now, the devil is in the details, as always. when you read the following or the whole SEC filing, a few key points to keep in mind to understand that even though the text refers to the broker as using an agency model (ie not trading against its own customer) it does not mean this is the case all the time:

1- market conditions can change at any time, and usually do, and this means that the exact nature of how trades are executed on behalf of retail traders can also change without any advance notice to retail traders even if the change turns out to be detrimental to them due to inherent conflict of interest

2- relationships between LP (liquidity providers), PBs (prime brokers), and the retail broker are not set in stone, that is to say, they are conditionally subject to change according to market conditions change, which is to say, that there are no legal guarantees between all these parties to provide the same and unchanging level of service for all time, which means: should a LP or PB decide to withdraw or disappear because of adverse market conditions, the broker in order to avoid going under (bankrupt) will have to step in as a market maker against its own customers; since this kind of eventuality could happen any time and fast, the question is: would the customers be notified in time of such a change?

furthermore, and recognizing that under normal market conditions, the hypothetical event described above is rare, the situation for those trading CFDs is radically different than for those trading SPOT FX, ie CFD trading uses a market maker model due to industry limitations as explaining in the filing.

3- and finally and most importantly, the key to all this is in how the customer order flow is being managed, meaning: for those times when retail order flow is handled according to the agency model, who is upstream? in other words, when you look at the corporate structure of the broker and see how many different companies are under the holding company, who is to say that order flow does not get redirected to a LP that is just another company held by the same broker's holding company, thus achieving in technical terms an agency style execution, but with all the conflict of interest inherent in a market maker model since the information flow on both ends is controlled by the same entity ultimately; i am not saying it is the case, only that it is possible; sure, for institutional and professional (non-retail) clients, the broker has plenty of agreements with well known LPs and PBs to provide best pricing to those customers; one needs to keep in mind that institutionals will also feed off the order flow coming from retail brokers as it is easy picking for them; many loopholes are available: the question is: are they being actively exploited or not?

here are the most salient quotes--didn't have time to read/analyze everything, so if you so feel inclined, follow the link above and do your homework:


on page 8, we read: 'Agency execution represented approximately 86% of our retail trading volume in 2011. All Standard and Active Trader account trading is done on an agency model basis. Prior to August 2010, our FX market makers did not accept trade lot sizes smaller than $1,000, the size of some trades executed by our Micro accounts. Although we always offered the best buy and sell quotes from our FX market makers to all accounts regardless of size, we did not immediately offset certain Micro account trades with our FX market makers. For these transactions, we acted as the principal to the trade. Starting in August 2010, all Micro account FX trades, regardless of size, are executed on an agency basis. Similarly, market makers for CFDs are not yet capable of processing orders in sizes required for agency execution. We currently act as the principal on all CFD trades. We are working with our network of market makers with the goal of moving our CFD volume to agency model execution.

For our agency trades, we are not subject to market risk as every trade is hedged immediately at the market price offered to our customer. For the remainder of our volume for which we do not create an offsetting hedge trade automatically, we are exposed to a degree of risk on each trade that the market price of our position will move against us. While our exposure is minimal relative to the size of our balance sheet, we have established policies and procedures to manage our exposure. These policies are reviewed regularly by our executive management team and include quantitative analyses by currency pair, as well as assessment of a range of market inputs, including trade size, dealing rate, customer margin and market liquidity. For example, we have a policy that places a binding limit on the size of our open exposure to protect us against market risk. To date, we have not had a situation where our exposure exceeded our limits. Our risk management procedures require monitoring risk exposure on a continuous basis and determining appropriate hedging strategies in order to maximize revenue and minimize risk.'

on page 29, we read:

'As a riskless principal between our customers and our FX market makers, we provide our customers with the best bid and offer price for each currency pair from our FX market makers plus a fixed markup. When a customer places a trade and opens a position, we act as the counterparty to that trade and our system immediately opens a trade between us and the FX market maker who provided the price that the customer selected. In the event that an offsetting trade fails, we could incur losses resulting from our trade with our customer.In addition, whether as a result of exceptional volatility or situations affecting the market, the absence of competitive pricing from FX market makers and/or the suspension of liquidity would expose us to the risk of a default by the customer and consequently, trading losses. Although our margining practices are designed to mitigate this risk, we may be unable to close out customer positions at a level where margin posted by the customer is sufficient to cover the customer’s losses. As a result, a customer may suffer losses greater than any margin or other funds or assets posted by that customer or held by us on behalf of that customer. Our policy is generally not to pursue claims for negative equity against our customers.'


on page 30: 'Because our customers’ funds are aggregated with our own, they are not insured by the Federal Deposit Insurance Corporation or any other similar insurer domestically or abroad, except to the extent of the maximum insured amount per deposit, which is unlikely to provide significant benefits to our customers. In any such insolvency, we and our customers would rank as unsecured creditors in respect of claims to funds deposited with any such financial institution. As a result, we may be subject to claims by customers due to the loss of customer funds and our business would be harmed by the loss of our own funds.' <-- which is pretty much the same for all other retail brokers with a few exceptions in the UK, EU, and HK.

on page 33: '
[h=3]Reduced spreads in foreign currencies, levels of trading activity, trading through alternative trading systems and price competition from principal model firms could harm our business.[/h]Computer-generated buy and sell programs and other technological advances and regulatory changes in the FX market may continue to tighten spreads on foreign currency transactions. Tighter spreads and increased competition could make the execution of trades and market-making activities less profitable. In addition, new and enhanced alternative trading systems have emerged as an option for individual and institutional investors to avoid directing their trades through retail FX brokers, which could result in reduced revenue derived from our FX brokerage business. We may also face price competition from our competitors. Many competing firms using a principal model can set their own prices as they generate income from trading with their customers. In contrast, the prices we provide to our customers are set by our FX market makers which vary based on market conditions.' <-- that last part is not the case 100% of the time for retail customers


on page F-16: 'Retail Trading Revenue

Retail trading revenue is earned by adding a markup to the price provided by FX market makers generating trading revenue based on the volume of transactions and is recorded on trade date. The retail trading revenue is earned utilizing an agency model. Under the agency model, when a customer executes a trade on the best price quotation presented by the FX market maker, the Company acts as a credit intermediary, or a riskless principal, simultaneously entering into a trade with the customer and the FX market maker. This agency model has the effect of automatically hedging the Company’s positions and eliminating market risk exposure. Retail trading revenues principally represent the difference of the Company’s realized and unrealized foreign currency trading gains or losses on its positions with customers and the systematic hedge gains and losses from the trades entered into with the FX market makers. Retail trading revenue also includes fees earned from arrangements with other financial institutions to provide platform, back office and other trade execution services. This service is generally referred to as a white label arrangement. The Company earns a percentage of the markup charged by the financial institutions to their customers. Fees from this service are recorded when earned on a trade date basis. Additionally, the Company earns income from trading in CFDs, payments for order flow, rollovers and spread betting. The Company’s policy is to use futures to hedge its CFD positions with other financial institutions based on internal guidelines. Income or loss on CFDs represents the difference between the Company’s realized and unrealized trading gains or losses on its positions and the hedge gains or losses with the other financial institutions. Income or loss on CFDs is recorded on a trade date basis. Income or loss on rollovers is the interest differential customers earn or pay on overnight currency pair positions held and the markup that the Company receives on interest paid or received on currency pair positions held overnight. Income or loss on rollovers is recorded on a trade date basis. Income earned on order flow represents payments received from certain FX market makers in exchange for routing trade orders to these firms for execution. The Company’s order routing software ensures that payments for order flow do not affect the routing of orders in a manner that is detrimental to its retail customers.


[h=3]Institutional Trading Revenue[/h]Institutional trading revenue relates to commission income generated by facilitating spot foreign currency trades on behalf of institutional customers through the services provided by the FXCM Pro division. FXCM Pro allows these customers to obtain the best execution price from external banks and routes the trades to outside financial institutions for settlement. The counterparties to these trades are external financial institutions that also hold customer account balances. The Company receives commission income for customers’ use of FXCM Pro without taking any market or credit risk. Institutional trading revenue is recorded on a trade date basis.'


PEOPLE BEWARE FXCM IS A FRAUD.
Read the article below and find out for yourself. I still experience all that everyday with FXCM. Keeping all my screenshots and I will urge everyone to do that whoever is with FXCM when you can't close a trade or your MT4 is running slow or no connection at all especially during news times.
The article is right here... Full details of FXCM's class action suit - Forex MagnatesForex Magnates

For screenshots visit the scam alert folder thread https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/36191-fxcm-big-time-scam.html
 
yep... if the Bank of NY-Mellon is guilty of fraud against its customers to the tune of billions, what makes anyone think that FXCM might be more ethical especially when considering its sketchy history? ultimately this kind of behavior doesn't happen without a greenlight from the top.

in financial markets, ultimately all transactions are based on trust. once you lose that, it's game over. so once a broker has been shown to have no concerns re cheating their customers (as has been the case with FXCM), the only rational thing to do is not to say: 'oh well, they didn't really mean it. i'll give them 1 more chance.' no, the rational thing to say is: 'they can go f*ck themselves. i'm pulling my hard earned cash out and going with a more transparent and trustworthy broker.'

thank god there are a few such brokers around. if anyone wants a list, just ask.

I totally agree with you Triantus. A friend gave me this link and after reading all the allegations, I noticed they are still in practice. Thanks for more information. I will read it as soon as I get some time off restarting my MT4. Isn't it ironic that all MT4 from other brokers work great?
 
well... i wouldn't quite say 'all MT4 from other brokers' unless everyone has gotten more honest over the years. some brokers publicly highlighted the problems with MT4 and their decision to fix it somewhat (ie MBTrading, LMAX); also due to the way the MT4 client and server software is designed, the MT4 platform fundamentally suffers from performance problems when compared to more professional solution that will handle orders faster.

considering all we know about this, i've made the decision long ago to stop using MT4 and i would highly encourage everyone to do the same.

here are some solutions you might want to consider:

web based: Tradingview.com (now soon with the ability to trade from the chart if you open account with their partner broker Exante);

desktop app: from best to ok: MotiveWave, eSignal, Sierra Charts; from cheap to expensive: Sierra Charts, MotiveWave, eSignal.


think of it as graduating from a bike permit to drive only 125cc engine bikes to 600cc bikes. if you think yourself as a trader, then i would say that should be your ambition and until you manage to graduate, you should never tire trying until 1 day you get to that level. but if you think, 'MT4 is good enough for me, i'm not a pro' then i would recommend to quit trading immediately. trading is like martial arts: there is no in-between: either you win or you lose, and it's not for amateurs. but if you 1/2 win and 1/2 lose most of the time and rationalize this state of affairs, then trading is not for you, unless you use that as a learning experience to snap out of that state of mind and resume the ascent to the summit from where you can contemplate the devastation and trail of blood you left behind as your enemies all lie crushed on the ground. (i like colourful language ;) )

I totally agree with you Triantus. A friend gave me this link and after reading all the allegations, I noticed they are still in practice. Thanks for more information. I will read it as soon as I get some time off restarting my MT4. Isn't it ironic that all MT4 from other brokers work great?
 
now, the devil is in the details, as always. when you read the following or the whole SEC filing, a few key points to keep in mind to understand that even though the text refers to the broker as using an agency model (ie not trading against its own customer) it does not mean this is the case all the time:

On our No Dealing Desk (NDD) forex execution, FXCM always offsets client orders one-for-one with our liquidity providers. It's important to keep in mind that the SEC filing you've referenced is from back in 2010. Back then, we used to offer an FXCM Micro account type on dealing desk execution, because at the time our liquidity providers could not individually offset micro lot orders. This information is clearly disclosed in our SEC filing from 2010. The same document also states that all FXCM Standard accounts were on NDD. Later in 2011, our liquidity providers began individually offsetting micro lot orders, so we were able to offer NDD execution even on trades of this size. As a result, we began offering micro lot order sizes for all FXCM clients and eliminated the distinction between Micro and Standard accounts.

Note that in 2012, we introduced a new dealing desk option for clients that wanted lower spreads. However, this is fully disclosed to clients who choose this account type. Furthermore, no clients on NDD execution are ever switched to dealing desk execution unless they choose that option themselves.
 
PEOPLE BEWARE FXCM IS A FRAUD.
Read the article below and find out for yourself. I still experience all that everyday with FXCM. Keeping all my screenshots and I will urge everyone to do that whoever is with FXCM when you can't close a trade or your MT4 is running slow or no connection at all especially during news times.
The article is right here...

Hi LH,

The case you're referring to was filed in February of 2011 and was dismissed in November of the same year. I have responded to your other concerns in the thread you started for this discussion: https://www.forexpeacearmy.com/fore...er/36191-fxcm-big-time-scam-3.html#post178629

As others have also suggested in that thread, the issues you faced could have been caused by technical limitations related to the number of charts and EAs/indicators you were running on MT4 during a news event when rapid prices changes can increase the computational load on the platform. It's important to understand that on our NDD forex execution, FXCM has no reason to want to see you fail in your trading. On the contrary, since we profit from your trading volume and not your losses, we hope for your continued success.
 
FXCM US Launches New Pricing Model

Attention to FXCM US Clients

FXCM US platforms will now display raw spreads and mark-ups previously included in the spread will be separately displayed as a commission*.

These Super Tight Raw FX Spreads will be ideal for scalping while providing increased execution benefits to stop and limit orders.


LEy4YOa.png

Click here to view our live spreads.


As part of this introduction, we have also reduced client trading costs. We believe that this pricing model reflects FXCM's core business principals, offering direct access to quotes from multiple liquidity providers with no mark-up and transparent low commissions.


6qDMIQm.png

1 Listed spreads and commissions will not apply to some customer accounts due to their relationship with certain intermediaries.



*In some instances, accounts for clients of certain intermediaries are subject to a markup.
 
Attention to FXCM US Clients

FXCM US platforms will now display raw spreads and mark-ups previously included in the spread will be separately displayed as a commission*.

These Super Tight Raw FX Spreads will be ideal for scalping while providing increased execution benefits to stop and limit orders.


LEy4YOa.png

Click here to view our live spreads.


As part of this introduction, we have also reduced client trading costs. We believe that this pricing model reflects FXCM's core business principals, offering direct access to quotes from multiple liquidity providers with no mark-up and transparent low commissions.


6qDMIQm.png

1 Listed spreads and commissions will not apply to some customer accounts due to their relationship with certain intermediaries.



*In some instances, accounts for clients of certain intermediaries are subject to a markup.

An update for all existing FXCM US account holders

You should have received an email by now confirming that your account(s) will be upgraded to raw FX spreads* after trading closes this Friday, October 3rd at 5pm New York time. That means you will see this new pricing when the trading desk opens for the new week at 5pm New York time on Sunday, October 5th. Please let me know if you have any questions.

84mAq8B.png

*In some instances, accounts for clients of certain intermediaries are subject to a markup.
 
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