Hi All,
Now a final update on this withdrawal request.
After 4 months of waiting and after lots of emails. Now I confirm that I received the payment from KCM. :):):):)
Not sure exactly what caused this delay as KCM kept saying they processed the refund but my bank denies of any receipts...
my last email to KCM today:
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Here find the statement of my credit card you can see on 17th Nov I made payment of 4000 GBP to Knightcapital market.
Since then there is no credit payment except monthly minimum payment I make and on 12 Apr I made full payment from...
Update after 2 months of withdrawal request as on 26 Apr, Still waiting for the money from Knight Capital.
They sent me a reference number and ask me to contact my bank and enquire why the payment is not credited in to my account??? :mad:
which I did, however my bank said they can't trace any...
update on the withdrawal request status:
I submitted withdrawal request on 18th Feb and asked them to transfer funds to the same credit card which I used to deposit funds initially. Since then I was in contact with them at least once in 2 days asking for the update.
Every time I send email...
Hi All
Update on the withdrawal situation:
Its been more than a month that I requested withdrawal. No luck yet. I was keep asking them for update. Some times they say its been processed and some times there is some problem with credit card refund. Last week I sent my bank details for wire...
Hi All
Thought of giving some update about where we are right now.
I requested for withdrawal on 19-02-2016, the customer service said the payment is being processed.
Initial balance was $5923s i requested to withdraw $5900 through the same credit card that i funded the account.
But...
Hi
I can confirm that I received master password now and am able to close all trades.
Now requesting withdrawal of the funds. will post soon.
Thanks for all the help from FPA and Hiroko in resolving this issue. I am also attaching the statement after closing all trades to this.
regards
Sridhar
Here is the response from Knight capital support team:
Dear Sridhar,
Thank you for your email.
I can see that your account is still under your fund manager and that there are a few trades in your account right now.
Please contact your fund manager if you wish to request for closure of your...
No communication received at all. After reading the message from AsstModerator, I sent another email to Knight Capital as below. Will post as soon as I receive any update.
=====================================================================================================
Hi
Can you please...
Hi
I am not able to raise a case it is showing the attached error message :
1. Please enter the dates in correct format.
Even though I only selected the dates from the date picker. please find attached.
Ok. Thanks. No use of contacting then :mad::mad::mad::mad:
We get the email response :
"Unfortunately, and although we appreciate your frustration, the management of your account is under the direction of your third-party manager. You must direct all trading-related inquiries to them."
Ok. Thanks. No use of contacting then :mad::mad::mad::mad:
We get the email response :
"Unfortunately, and although we appreciate your frustration, the management of your account is under the direction of your third-party manager. You must direct all trading-related inquiries to them."
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