===================================================IMPORTANT INFORMATION FROM KNIGHT CAPITAL / KMS.ASIA BROKERS LTD.:
We have been in communications recently with FPA to bring our attention to the clients on this thread -- Knight Capital is actively assisting clients of the "Fortress" Funds managed [MAM] account program to assist in account detaches/ withdrawals etc. We are fully aware of the major downturn in trading this fund took in late Dec 2015 after 3 years of successful trading. If you have a current account in DD and need assistance - please contact us immediately.
International Support info: https://www.knightcapitalmarkets.com/contact-us.php
Kindly include your account number as well in email header communication for fast communications.
Additionally, it will be noted as we have noted privately that we are NOT associated with Fortress Fund directly besides their being one of our Fund clients, just like 300 MAM funds currently at our brokerage.
We are here with full intention to assist clients as we do 24x5 for the last 8 years.
Hiroko Watanabe
Admin
www.KMS.asia
I contacted after Hiroko Watanabe comments, email communication as follows:
Hi
As per the message from Hiroko Watanabe below:
"You may absolutely detach your account if the Manager does not in a reasonable period of time per the MAM Agreement and then we can process a w/d the same business day for your account immediately. Fortress Fund is a 3rd party managed account program. We are a separate company.
Please contact clients@knightcapitalmarkets.com or call +358 942597801 lines 24x5 (we also have local toll free numbers in UK). We look forward to assisting you immediately! -Hiroko"
I would like to ask for your assistance to detach my account from MAM. Can you help?
==============================================================
Thank you for your email.
Our admin team will review this request shortly.
Thank you for your patience.
Kind regards,
Karmi
Client Services
==============================================================
Hello,
Per that statement you need to contact fortress to close the trades, if they do not in a reasonable amount of time we can contact them. Once trades are closed we will be able to remove your account from management.Thanks,
Carolyn
===============================================================
my last email to them this morning 04/02/2016 and waiting for their response. I also forwarded all my communication with Fortress Fund requesting closing trades and detaching my account from their MAM.
Hi
Thanks for your email.
I have been asking fund manager that I want to terminate LPOA if any exist, close the trades and detach my account since more than 2 months.
I strongly believe that 2 months is a more than reasonable time. I am forwarding the emails for your reference.
Regards