So you want your money back, uh?
So you found out this GPS EA is a total scam. You realized that they use an ugly and risky version of Martingale without SL. You checked their trades and were able to catch them cheating and faking the entry and exit prices, even deleting trades altogether. You know for a fact that you will never get that 30% promised return and it will be more like a blown up account unless you stop using this POS right away.
Now you want your refund, that should be easy since Mark Larsen himself promised you a 60 days Money Back Guarantee. He wouldn't lie to you or try to keep your hard earned monies, right?
LOL, be prepared for something like this (read from the bottom up for chronological order):
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ALL COMMENTS
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CBSYSTEM: CLOSED: 2011-05-13 04:56:34 PM
Transaction Refunded
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CBCSR(Jutta G): EXPIRED: 2011-05-13 04:50:38 PM
Hello Vendor,
This customer has contacted us again regarding the refund they requested for this purchase.
They stated they are not interested in receiving technical support for the product. ClickBank issued an immediate refund on this ticket to prevent it from being changed again.
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CUSTOMER: CHANGED: 2011-05-13 07:33:26 AM
Changed from Tech Support to Refund
Are you kidding me? This is the FOURTH time!!!!!
PLEASE GIVE ME MY MONEY BACK. SAVE THE BS FOR SOMEBODY ELSE.
PS.: I already started a claim w/PayPal.
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VENDOR: CHANGED: 2011-05-13 07:15:34 AM
Changed from Refund to Tech Support
Hi Erich,
It's Ok! No Problem at all.. but as you can see gps robot have great results of trading with our affiliates as well:
GPS Forex Robot Now Under Test
GPS Forex Robot
Moreover please remember:
In the nearest future we will release new powerful and improved version of GPS Forex Robot with new pairs and with the possibility to change all parameters of expert. So, every trader can use his individual approach to the trading with the GPS Forex Robot, can set Risks levels, can change settings for the "Stealth mode" and show stop levels on the chart, can reduce the Stop Loss levels, increase the profits and much more. This version and other really useful things will available ONLY for GPS Forex Robot customers and absolutely FREE!
Best regards,
Mark
P.S.: I can also suggest something very interesting for you: Huge collection of FREE EA's(not from the Forex EA Lab)! Let us know if you are interested and I will provide you access to this archives!
----------
CUSTOMER: CHANGED: 2011-05-12 02:02:40 PM
Changed from Tech Support to Refund
Thank for your second canned response which makes no sense at all and tells me
that you are not even reading my emails.
For the third time: NO, I DO NOT NEED TECH SUPPORT/ADVICES. YES, I AM ASKING FOR
A FULL REFUND.
I thought this was going to be a 'no questions asked 60 days Money Back
Guaranteed' as you advertised.
Please proceed with my refund so we both avoid a chargeback process from PayPal.
Thanks.
----------
VENDOR: CHANGED: 2011-05-12 12:11:23 PM
Changed from Refund to Tech Support
Hi Erich,
As you already know 2011 year is really unstable period for the markets,
since the last events in Japan some bars on the jpy charts contains 2500 pips,
so on this instability many good ea's just blow users account, but only the best
ea's stay on float, like gps robot! You should understand that this is better
to makes rarely trades on the too unstable market than makes often trades
and blow users account! Moreover, I can say to you that in the nearest future
we will release new version of the gps robot which will have a lot of
advantages!
Best regards
----------
CUSTOMER: CHANGED: 2011-05-12 06:37:29 AM
Changed from Tech Support to Refund
Thank you for your canned response.
Also thank you for allowing me to see your trades through the investor access
account, I did and I could verify that you are faking the information about your
trades. The trade reported on that account for Monday May 10th 2011 01:00 was
allegedly made at prices that never existed for that time-frame. It's very sad
that you have to resource to those scams in order to sell your product.
I made copies of those records in case you decide to rollback this blatant
fraud.
As per your new requirement (in no place in your website or your Terms and
Conditions you mention that we need to produce a copy of our statements in order
to get a refund) here is a link to my latest statement on my REAL money account:
Statement: 208947 - Erich Quintero . Please observe how your product caused several
losses on my account.
I would like to request from you to please adhere to your advertised Terms and
Conditions and specifically to your 60 day Money Back / 'No Questions Asked'
Policy .
This is not a tech support request, no need to redirect my claim again. This is
a straight REFUND request.
Please be advised that I am also sending copies of all communications to PayPal,
just in case I have to start a charge back process. I really hope this is not the
case.
Thanks a lot for your attention,
Erich Quintero
----------
VENDOR: CHANGED: 2011-05-11 08:38:33 AM
Changed from Refund to Tech Support
Hello,
Why you not satisfied? Every day we get thousands emails
from our customers, friends and fellow traders with kind words
and thanks about results of gps robot! I think you use incorrect
settings or you use gps robot with bad trading conditions. Please
provide me information about your brokerage, leverage value,
average spread values and so on. I help you with your trading
and you will get stable profitable results every day as well.
You can verify gps robot trading through investor access account with
profit already more than 50% durint three months, use this data:
Login: 3247611
Server: FxPro.com-Demo1
Investor: [removed] (read only password)
Moreover, I am sorry to hear that you requested refund. We truly want to help
you with GPS Robot trading.
First of all let me explain the 60 day Money Back Policy:
Trade GPS Robot on a DEMO account (they are FREE to open with any FX
broker) or live account, as you wish, for 30 days. If you are not happy
with the results, NO MATTER what they are, send us your account statement
within 60 days of purchasing and we will give you a FULL refund - no
questions asked.
Please, however, bear in mind that upon receiving a refund on your
purchase, you will no longer be able to use any of our products!
If you have technical problems with the software (i.e. installations
issues, activations troubles) please let us know and we will be more
than happy to assign a personal manager that will assist you!
We really want you to stay with us and can offer you great bonuses.
Let us know if you are interested!
Here are the current results with GPS robot. As you can see the robot
is working really well:
GPS Forex Robot
IamFx (Real Money):
Statement: 300301 - Ronald Kravchuk
Alpari (Real Money):
http://forexealab.com/statements/gpsforexrobotalparireal/ab1ba7f647/statement.ht
m
FxOpen:
Statement: 329733 - GPS Forex Robot FXOpen
FXDD:
Statement: 7824535 - GPS Forex Robot FXDD
FXCM:
Statement: 2088915902 - GPS Forex Robot FXCM
Backtests:
Strategy Tester: GPSForexRobotEURUSD
Strategy Tester: GPSForexRobotUSDCHF
Moreover you can verify the results of forwardtests of GPS Forex Robot
on more than 10 different brokerages here:
GPS Forex Robot - Forex EA Lab
Read important information for you my close friend and fellow trader:
In the nearest future we will release new powerful and improved version
of GPS Forex Robot with new pairs and with the possibility to change all
parameters of expert. So, every trader can use his individual approach
to the trading with the GPS Forex Robot, can set Risks levels, can change
settings for the "Stealth mode" and show stop levels on the chart, can
reduce the Stop Loss levels, increase the profits and much more. This
version and other really useful things will available ONLY for GPS Forex
Robot customers and absolutely FREE!
Best regards,
Mark
P.S.: I can also suggest something very interesting for you: Huge collection of
FREE EA's(not from the Forex EA Lab)! Let us know if you are interested and I
will provide you access to this archives!
----------
CUSTOMER: CREATED: 2011-05-10 06:14:38 PM
Greetings:
I am not satisfied with the product and according to the vendor's Terms &
Conditions and specifically to the part that reads :
"Charges ? All charges are refundable during the first 60 days from the date of
purchase. Following 60 days from the date of purchase, nor refunds will be made.
You shall contact ClickBank regarding any requests for refunds within 60 days of
the date of purchase."
I would like to exercise my right to a full refund.
Thank you,
Erich Quintero
PURCHASE INFORMATION
Order Number: 9YQHEPFQ
Order Date: 04/04/2011 12:00 AM PDT
Customer Name: Erich Quintero
Customer Email:
xxxxxx@quintsys.com
Product: GPS Forex Robot
Product ID: 1
Vendor's Site:
GPS Forex Robot
--------------------------------------------------------------------------------
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PAYMENT DETAILS
Payment Method: PayPal
Subtotal: $149.00
Tax: $0.00
Total: $149.00
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