Original FPA Traders Court Submission:
I am submitting the case against: CaesarTrade
My Case is: - Requested internal transfer from my live account end of last month (May 2016), transfer was never completed. This is only internal transfer, not even withdrawing money from my account yet.
- Few days later (early June 2016), I could no longer login to my dashboard nor access my trading account.
- Tried reset dashboard password but website indicates my email account does not exist.
- Tried to reach out to support and they just replied a generic email asking me to read the FAQ.
- Emailed multiple times for the past one month but haven't received any replies.
New thread in the Scam Alerts Folder:
Review is submitted by Leon on 06/14/16
The company was first contacted about the issue on 06/09/16 the last contact was on 07/10/16
Details: Only received automatic replies with generic comments to read FAQ.
I have provided them the account info they need in the emails.
Every time I emailed, I receive the same reply.
Company representatives' emails: CaesarTrade Support <support@caesartrade.com>
Eric Harbor <eric.harbor@caesartrade.com>
I am submitting the case against: CaesarTrade
My Case is: - Requested internal transfer from my live account end of last month (May 2016), transfer was never completed. This is only internal transfer, not even withdrawing money from my account yet.
- Few days later (early June 2016), I could no longer login to my dashboard nor access my trading account.
- Tried reset dashboard password but website indicates my email account does not exist.
- Tried to reach out to support and they just replied a generic email asking me to read the FAQ.
- Emailed multiple times for the past one month but haven't received any replies.
New thread in the Scam Alerts Folder:
Review is submitted by Leon on 06/14/16
The company was first contacted about the issue on 06/09/16 the last contact was on 07/10/16
Details: Only received automatic replies with generic comments to read FAQ.
I have provided them the account info they need in the emails.
Every time I emailed, I receive the same reply.
Company representatives' emails: CaesarTrade Support <support@caesartrade.com>
Eric Harbor <eric.harbor@caesartrade.com>