Shuvalov
LiteForex Representative
- Messages
- 232
Dear nelson ireoba,
I have been informed that we received your complaint on March 10, 2011 (3 months ago) regarding the difficulty that you have experienced. Shortly after this the problem was solved. It would have been solved even faster if you contacted us directly, not via web-forums, because usually we try to find compromise with clients. Unfortunately requites and off quotes are inevitable in trading, especially during macroeconomic data releases. But the fastest way to fix the situation is to ask the tech support specialists for help. Not only did not receive we any complaints from you before March 10, 2011, but there were no any demands to compensate the losses from your side. It is even more strange to read this new post of yours knowing that you have not been trading with LiteForex for rather a long time.
I have been informed that we received your complaint on March 10, 2011 (3 months ago) regarding the difficulty that you have experienced. Shortly after this the problem was solved. It would have been solved even faster if you contacted us directly, not via web-forums, because usually we try to find compromise with clients. Unfortunately requites and off quotes are inevitable in trading, especially during macroeconomic data releases. But the fastest way to fix the situation is to ask the tech support specialists for help. Not only did not receive we any complaints from you before March 10, 2011, but there were no any demands to compensate the losses from your side. It is even more strange to read this new post of yours knowing that you have not been trading with LiteForex for rather a long time.
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