Please try to select the correct prefix when making a new thread in this folder.
Discuss is for general discussions of a financial company or issues related to companies.
Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"
Compare is for things like "Which of these 2 (or more) companies is best?"
Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"
Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.
More info coming soon.
Dear Liz, can you please send information about these scams to support@mayzus.com? We really appreciate your concern and will try to resolve the issue ASAP.
Dear Liz,
in the case we missed something from your explanation (you only complained about ban on the forum and a discussion with our representative at FPA). If there are any other issues that haven't been brought to our attention yet, please let us know, so we can fix them.
Best regards,
Mayzus_rep.
Unfortunately the issue was only brought to our attention 2 days ago, once you posted the comment in one of our social networks account, and we have started an investigation immediately.
Your issue is already closed by us.
Please just investigate this question below:
1) Ask your representative (username: UWC Neeraj) for your brokerage firm Mayzus.com if he/she posted an image on the forexpeoples forum on the 20/Dec/2012
That is all I need to find out, once you have replied with this answer I'll give you my one and only last reply in this thread regrading this issue.
Thanks
Liz
Dear Elizabeth,
1. The information we received from FxFred Forum Management was that the employee who was moderating Fxfred Forum under the nicknames ‘nsawork/Essense’ was let go from the company in April 2013, and is no longer working on that particular Forum.
Best regards,
Mayzus Team
Dear Elizabeth,
We have completed our investigation, and we would like to inform you of the results.
2. Our official representative who works under the nickname ‘UWC Neeraj’ on FPA did not inform the Marketing department about this particular thread at the end of 2012: this is why your complaint was overlooked and was only brought to our attention a few days ago. We admit that the comments made by ‘UWC Neeraj’ were of an inappropriate nature for a Company representative. We sincerely apologize on behalf of the Company and the employee.
Best regards,
Mayzus Team
Dear merlin4x,
Please also note that we do not tolerate any aggression or abuse directed towards our staff. Please conduct a discussion in a polite manner.
Best regards,
Mayzus_rep
The reason is already given.
Just looking at your Posts they are nothing but Spam.
We do not need Spammers like you.
They are doing nothing wrong and who are you to tell us what must be done.