I attempted to buy this ea using two different credit cards using the payment processor provided (liqpay). Each time, the payment processor transferred me back to the smart-pips.com site with no comment concerning whether the transaction succeeded or failed or if so, how. I contacted the merchant asking for assistance and the individual refused to do anything aside from an oblique mention of "some other payment method", knowing full well, this liqpay is the only method accepted.
I subsequently contacted my bank and described the situation. They lifted a credit freeze place on my card as a result of the transaction (apparently liqpay is associated with fraud) and suggested trying again. The transaction succeeded and I received the product.
Shortly after filing a review of these circumstances on the FPA website concerning this, and echoing concerns already expressed by others, I received an angry email from smart-pips support stating that I would receive no further support or updates concerning the product I bought and paid for.
*** situation is getting resolved. looks like seller simply was throwing a temper tantrum over my review. Possibly not a scam ***
I subsequently contacted my bank and described the situation. They lifted a credit freeze place on my card as a result of the transaction (apparently liqpay is associated with fraud) and suggested trying again. The transaction succeeded and I received the product.
Shortly after filing a review of these circumstances on the FPA website concerning this, and echoing concerns already expressed by others, I received an angry email from smart-pips support stating that I would receive no further support or updates concerning the product I bought and paid for.
*** situation is getting resolved. looks like seller simply was throwing a temper tantrum over my review. Possibly not a scam ***
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