Hi Lady23 - They will try push you to sign the new contract as it basically reduces the client's rights extensively. If you read it you will notice it is very vague and basically you are allowing them to make decisions etc according to what best suits them. My advice is if you're not happy giving away 90% of your rights (in comparison to previous contract) then do not sign the contract and close your account. That way the original contract still stands and they are obligated to give back your funds within 20 working days. They will try tell you that you have to wait 6-9 months but in court of law they have no legal grounds to delay that long. It is reasonable for a client to give a 5-10 day allowance, however this would be at the client's discretion and not Exential Group as they would be in breach of contract.Hi Crabber, Our RM is pushing us to sign a formal notice so we could get a time frame for the release of our capital, while in the first place we have withdrawn our money last January 7th and first told us that the release will be delayed for the next 20 days. and only a month ago when he informed us that there is a new contract to sign and so we have to wait for 6 months before they can release our capital. this is really insane as we have waited almost 6months now and every now and then they are changing their words. I guess its time to take your advise and hoping that will get our capital at the soonest time. Again thank you for this information.
Hope this helps.