This was between me and Company
DwayneSupport Agent
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DwayneHello MOHAMED. How may I help you?
MOHAMED Hello
Do you have an Islamic account
DwayneYeah we do, theyre swap free
Are you currently looking at opening an account?
MOHAMED Is it possible to lose more than they deposited, I mean that my balance up to negative
DwayneNo
We have a margin call rate
if you lose more than 50% of your open trade positions, then it automatically shuts down the least profitable trades.
MOHAMED In the case of sliding price you can reach my balance to negative
DwayneNo, it wouldn't reach negative, because the margin call would cut the trades.
MOHAMED If it is exceeded, stop loss or margin call by the system in the case of slipping Price Is compensate customer
DwayneNot for price slipage which is a result of the market, however if it was an unusual spikes then yes
You would be conpensated
MOHAMED Please clarify
DwayneIf it was simply just slipage as a result of the market, then that cannot be helped
However if it was a spike on our fault which is not from the market, we would obviously compensate the customers
Does that make it clearer?
MOHAMED I mean, that has been overrun by the system, I set the price for the stop loss then been surpassed Is this from the market or from the system
DwayneIt's from the market. However with the large amount of liquidity we have, it's rare,
MOHAMED But why not do it on your system
DwayneWhat do you mean?
MOHAMED I mean that this was from the market, it may also exceed the margin call and your system, I mean you did not do it the platform selected by
DwayneI still don't understand what you're trying to ask.
The best way is to see for yourself. You can download a demo account and try out our platforms for yourself.
MOHAMED I have opened a Demo account you have already
But I mean, it happens sometimes sliding price
DwayneThats a risk that comes with forex trading. The best thing to help avoid it is having the kind of liquidity we offer our clients
MOHAMED I specified the stop loss has been exceeded that may be overridden margin call, which could lead to the existence of negative balance
DwayneThe margin call is final, it doesn't get overridden
So you wouldn't hit negative, we wouldn't allow it, since it's unfavorable for both parties.
Have you got much experience trading Forex?
MOHAMED Never mean that sometimes is exceeded stop loss, but is not never exceeded the margin call
Has extensive experience of my career so do it where I live ones
DwayneAt the end of the day, it may exceed stop loss, which is a risk with forex, however our strong liquidity minimises this from happening. It can happen but it's highly unlikely. As for the Margin Call, thats final, if it has to kick in, it will close the positions.
Do you do automated or manual trading?
MOHAMED But also may exceed the margin call, but a few percent it true
I'm working my hand as the saying goes do not rub your skin like your fingernail, and in order to see every second of what is happening
DwayneI can understand that, you want to be cautious. Do you do automated trading or manual?
MOHAMED Is there any difference between the Islamic account and other expenses, or is there a specific time to get rid of deals
DwayneTheres no charge for the islamic account
It just means, open trades, you wont earn or pay interest on open orders overnight
MOHAMED Is it possible to explain to me how to pay interest at the bank for a year, for example, up to $ 1000 in order to take advantage of spreed and a commission may not exceed $ 10
DwayneIm not sure what your asking?
If you were to open an islamic account, you wouldn't have to pay or recieve interest
MOHAMED But you surely pay the bank interest on the open trades for more than 24 hours and this causes you to not be compensated for loss of client
DwayneYes that's correct
MOHAMED Do you bear the loss for the client
DwayneIt's offset by the comission or spread included
so it's already taken into consideration
MOHAMED How have kept the deal is open for one year, for example, assume you pay interest to the bank with age knowing you will not even get ten of the value of what you pay if you lose to the client
DwayneThe margin call is final, it doesn't get overridden
So you wouldn't hit negative, we wouldn't allow it, since it's unfavorable for both parties.
Do you intervene in the accounts in order to allow it or not
Where are you, dude
I think the accounts of Islamic real market does not exist and submission of the mediator, in my view is a cause for suspicion
DwayneThe margin call kicks in if the trade itself is losing. The interest is not calculated. However let me double check about the swap conditions.
MOHAMED I wish to clarify my question about the Islamic Account
How have kept the deal is open for one year, for example, assume you pay interest to the bank with age knowing you will not even get ten of the value of what you pay if you lose to the client
DwayneWe use a hedging process to make the transactions swap free.
It's not my area of expertise, but we wouldn't offer Islamic accounts if we were making losses. It's that simple
MOHAMED Use Althok makes Market Maker, not ecn this first, how you say that you are not you have the Chamber of Commerce How say you ndd and more importantly, how to be canceled Islamic account with a client suddenly, and it was not until suddenly how you lose is something means that you intervene in the private trade how it's ecn
DwayneWe're going into area's which I cannot advise you on. You're going to have to email our team at
support@thinkforex.com and they'll be able to help you.
MOHAMED As I told you before that my career by Forex Live including whether consultation for the owners of the accounts or otherwise generally thank you
You rated our customer service as good.
MOHAMED Now I can offer my clients for my opinion about the company you are actually good
DwayneThats good to hear
So you're looking at becoming an IB?
MOHAMED I have many customers with their problem and clearing broker they ask me and I'm taking money out of the question with my experience and their questions for a broker
I do not deceive my customers for my reputation in the market and what you told me and makes me say I am a clear conscience you have a clearing house
The hedge it, there are also the benefits of the benefits of negative whether to sell or buy a currency, as well as some goods Valthot loss on loss
DwayneIt's an area which unfortunately I don't know very much on just yet
MOHAMED The truth is that 95% or more of the customers are losing and gaining expelled
DwayneWas there anything else I could help you with?
MOHAMED Thank you, my friend Fear not, will not Publish What Dar us in special forums forexpeacearmy
Fear not, will not Publish What happened between us in special forums forexpeacearmy
DwayneThank you for your chat. Feel free to contact us again.
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