Just checked, still in pending status since 11 december 2015
Hi ruseneca,
Of course... It had been verified long time ago and I had successfully receive my withdrawal before.
I had just called them up and even record our conversations. Confirmed that I'm not bonded with any bonus and account is fully verified. They said they will contact me via email between 24-48 hours. Let's see what's going to happen next. I guess my withdrawal request will become cancelled status again and I will need to resubmit the request.I hope that they hadn't been trying to build a trust with your past withdrawals. Their actions do not correspond with Terms you've agreed with.
I just chatted with their support from where it was claimed that each client has a different case. Please, do contact them again with your account information to know what is the reason that your withdrawal is still with pending status. It's not strange, it simply rings the bell.
I had just called them up and even record our conversations. Confirmed that I'm not bonded with any bonus and account is fully verified. They said they will contact me via email between 24-48 hours. Let's see what's going to happen next. I guess my withdrawal request will become cancelled status again and I will need to resubmit the request.