Dont go with 3.5 rating , u see any tom di** and harry can register and put review , I hope u get the idea what i m saying, (AT the end i mentioned some really good advice for newbie traders)
Exness broker are very clever so my advice to newbies and medium forex traders is to stay away from Exness as far as u stay away from Hurricane. Mostly brokers make money from Slippages, spreads , commissions, swaps but Exness not only makes money by this but also steals ur money that u wont even recognized what they r doing , I want to show u some conversation between me and Exness customer representative so u wont say that i m bluffing , I m serious
Now see what actually happened i was trading on friday and then market was closed but my trades was on and i was -40$(minus 40$) when market closed and
my trades price shows 0.96228 (USDCHF) at my Mt4 platform while market closed at 0.96189 so it never went to 0.96228 and it was coming from down (it was at 0.96288 about 5 hours ago) so u can see the difference of 39pips and i have 5 trades going so if u divide 5 with 39 pips , u realize how much money they were stealing from me and i would not have noticed this if the market was not closed, and representative is telling me that market was closed so my tab was not updated, that was hillarious joke ( coz i was trading on ECN a/c which they claim is linked with interbank and 5 hours ago price was at 0.96288)
read this chat
Rashid Hashmi
i send u screen shot so look price is 0.96228 which was actually the price 20 candles ago (or 5 hours ago)
and u r telling me my tab is not updated in 5 hours
Hassan Waqas
Wait for a while, please.
Rashid Hashmi
i dont think u can answer this question , pls let me talk to ur manager?
Hassan Waqas
Would you be so kind as to tell me your account number?
Rashid Hashmi
Hassan Waqas
Would you be so kind as to tell me your phone password?
Rashid Hashmi
Hassan Waqas
Thank you for the information provided.
Wait for a while, please.
I am forwarding your issue to our specialists kindly wait we will inform you via email regarding your order issue
Rashid Hashmi
i dont wanna do anything with ur specialst , i wanna talk to ur manager
and its not an issue , its a rip off
Hassan Waqas
Sir as I have informed you specialists will check your issue and will update you accordingly via email for now you have to wait.
Rashid Hashmi
ok i need to give very huge and special review to exness that how they will rip u off
Hassan Waqas
Sir our specialists will check your issue and will inform you accordingly, if there is any issue from our side then we will compensate you
Is there any other question I can assist you with?
Rashid Hashmi
this is what i caught , what about other time , u see try to understand when someone is trading ,he is thinking to go long or short , how much he trade, no one is thinking to keep an eye on price where he bet
how come my tab is not udated , there is no answer for this except that someone is stealing from u
Hassan Waqas
Sir if you face any issue regarding your orders then you can contact us anytime we are here to help you
Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email
Rashid Hashmi
yes i know and i came to u and u r telling me that my tab is not updated , how can i accept this answer while price was there (0.96228) 5 hours ago
and the thing is with ECN account ur trading direct with market which i m not
Hassan Waqas
Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email
Yes sir you are right in ECN account clients are directly connected to inter bank means clients receives quotes directly from liquidity providers
Rashid Hashmi
because my trades r not even updating after 5 hours
what proof u can provide me that i m connected diect to interbank?
Rashid Hashmi
do u have any no for complaints?
Hassan Waqas
Sir there is no complaint number you will be informed via email regarding your issue as soon as possible
U see what i mean , trading people think that it is there fault they r trading wrong but they r not fully aware of worst broker (Exness)
ADVICE:
always check prices with other markets as (investing.com ,Bloomberg)
take screenshot or snapshot when u put trade and when u close
always do ur own calculations on trades never trust brokers
watch slippages carefully