b54.com (Banc 54) is a fraudbusiness. Please help to stop this.
It all started, for eight months ago, with lots of of calls from B 54 Peter Floid. Finally, he managed to convince me that the B54 is the best broker and I went in with 500 Euro. The phone calls escalated and they promised me a personal broker, if I went in with more money, which I did. Peter Floid was promoted, as it was called, and I got a new broker named Steve Hemilton. He tried several times to withdraw money from my credit card without result and I urged him not to do so. He apologized. Shortly thereafter, I get a new broker, Eric Martin. I was in contact with my brokers via Skype. Eric Martin would only have contact through Skype SMS. Lack of time was called. The alerts which was delivered, did I tested on my demo account and was not convincing. Rather losses. Occasionally, I started reading complaints on B54 and wanted to make a withdrawal as a test of 1000 Euro. Now the problems began. My account had to be re-verified. Eric Martin was angry because I wanted to do this test. I insisted. The next day Eric Martin informs that he will be out for three weeks. Is back on March 10. Peter Floid is no more reachable via Skype. No more contact with B54. After several emails to the Compliance Department, Accounting Department and General Inquiries, I hear nothing more. Suddenly, I get an email from General Inquiries that they now have forwarded my order to account department and that my transaction will be done soon. They apologize. This was two weeks ago. My withdrawal is still open since 13/02/14. Neither Peter Floid or Eric Martin is reachable, either via email or Skype. Emails addresses exist no more. I've called several times to Hong Kong, where they are localized, with no results. I'm Being in cntact with my credit card provider and hope they can withdraw their invested capital.
A few weeks ago, B54 contact me. It is a woman. She tells me that B54 have had problems and have now tidied up a bit. kicked employees. She tells me that she is my new Broker and asking me to give her a chance. She will deliver me a few days tradingalerts. I tried a few days but was not convinced by the results.
However, now to the point. Did a new withdraval for 14 days ago (800 EUR) and it is still pending. I complained by my Broker via skype and she told me that she will send an E-mail to a higher instance. Nothing has happened. apparently she is not available anymore on skype. By the way, she figures with a picture in skype. I'm not sure if it's her.
Like last time, I have complained via e-mail to account department. No reaction. On the platform it says 2-5 days payback after a withdrawal. I want to bring this to FPA-court. This is enough. PLEASE HELP ME to get my 1739 EUR back. It was 2000 EUR initially. Through bad alerts from B54, is the difference away. Thats the name of the game. No question. But B54, GIVE ME THE REST OF MY MONEY BACK!!!