Never trade with this company!
As the Financial ombudsman has ruled in my favor, despite that Tickmill falsified (!) data, Tickmill refuses to comply with the Final Decision. (check FOS website Decisions database - www.financial-ombudsman.org.uk/decision/DRN-3148143.pdf) They have been intimidating, lying and making threats for six months.
As the person handling your complaint and refusing, but eventually after six months, is forced to comply to the FD, this person (risk and compliance director) out of grudge, she decides to terminate my accounts and they are closing all my open trades for me. Basically they are taking over my account and forcing me to watch how they close my trades and I have to swallow all the losses.
If you complain about this unprofessional behaviour, it is the same R.Pone handling your complaint again and she simply ignores you. It is outrageous!!
What it comes down to, if you win your complaint with FOS you still loose, as Tickmill controls their systems and they just do what they want, regardless whether you point out how illegal their actions are. Now I have to take legal actions and spend even more money to rectify this scandalous behaviour.
I had never expected this criminal behaviour from a FCA regulatd company that brags about their license!
As the Financial ombudsman has ruled in my favor, despite that Tickmill falsified (!) data, Tickmill refuses to comply with the Final Decision. (check FOS website Decisions database - www.financial-ombudsman.org.uk/decision/DRN-3148143.pdf) They have been intimidating, lying and making threats for six months.
As the person handling your complaint and refusing, but eventually after six months, is forced to comply to the FD, this person (risk and compliance director) out of grudge, she decides to terminate my accounts and they are closing all my open trades for me. Basically they are taking over my account and forcing me to watch how they close my trades and I have to swallow all the losses.
If you complain about this unprofessional behaviour, it is the same R.Pone handling your complaint again and she simply ignores you. It is outrageous!!
What it comes down to, if you win your complaint with FOS you still loose, as Tickmill controls their systems and they just do what they want, regardless whether you point out how illegal their actions are. Now I have to take legal actions and spend even more money to rectify this scandalous behaviour.
I had never expected this criminal behaviour from a FCA regulatd company that brags about their license!