Steve Callaway
Recruit
- Messages
- 16
Original FPA Traders Court Submission:
I am submitting the case against: www.appleinvestmentcompany.com.au/
My Case is: My complaint is that the FxCalibre software supplied by Apple Investment Company (AIC) does not perform as claimed when used as per the settings recommended by them. It does not even come close.
They claim to have documented 13% monthly average returns for a risk of 2% and offer a 24 month money back guarantee for the software purchase if you don't achieve this.
My experience is that in 10 months of automatic trading using FxCalibre I achieved a 4.5% return for one month and losses every other month ranging from 0.24% to 20.19%. After 10 months I have lost 54%. AIC claim to get a refund you have to trade for 24 months. To achieve an average 13% per month from my current position I would need to average 30% per month for 14 months which based on my experience is not going to happen. To continue trading would mean that my account will be depleted before 24 months is reached. Other threads confirm that my experience is not unusual.
New thread in the Scam Alerts Folder:
Review is submitted by Steve Callaway on 04/11/11
The company was first contacted about the issue on 03/22/11 the last contact was on 03/31/11
Details: Other contact has been by Phone calls to my mobile. All calls come up as private number.
Dear Steve,
After our discussion yesterday.
I have referred It through to management today, so someone will be in contact with you today at some stage to advise the process in regards to your requested refund.
Kind regards,
Customer Support Team
Apple Investment Company Pty Ltd.
Ph: 1800 898 848
Fax: 07 55 38 33 90
Australian Financial Services Licence Rep No: 341564
ACN: 132 675 891
ABN: 24 132 675 891
Email scott@appleinvestmentcompany.com.au
Website: www.appleinvestmentcompany.com.au
From: Steve Callaway [mailto:avonvds@bigpond.com]
Sent: Wednesday, 30 March 2011 9:57 AM
To: 'Scott Christian'
Subject: Refund
Hi Scott
I still haven’t heard from anyone which is about what I expected.
This is the 3rd contact which is a requirement form one of the places I intend to lodge a complaint with.
Regards
Steve
Company representatives' emails: Scott Christian <scott@appleinvestmentcompany.com.au>
Shane Andrews <shane@appleinvestmentcompany.com.au>
I am submitting the case against: www.appleinvestmentcompany.com.au/
My Case is: My complaint is that the FxCalibre software supplied by Apple Investment Company (AIC) does not perform as claimed when used as per the settings recommended by them. It does not even come close.
They claim to have documented 13% monthly average returns for a risk of 2% and offer a 24 month money back guarantee for the software purchase if you don't achieve this.
My experience is that in 10 months of automatic trading using FxCalibre I achieved a 4.5% return for one month and losses every other month ranging from 0.24% to 20.19%. After 10 months I have lost 54%. AIC claim to get a refund you have to trade for 24 months. To achieve an average 13% per month from my current position I would need to average 30% per month for 14 months which based on my experience is not going to happen. To continue trading would mean that my account will be depleted before 24 months is reached. Other threads confirm that my experience is not unusual.
New thread in the Scam Alerts Folder:
Review is submitted by Steve Callaway on 04/11/11
The company was first contacted about the issue on 03/22/11 the last contact was on 03/31/11
Details: Other contact has been by Phone calls to my mobile. All calls come up as private number.
Dear Steve,
After our discussion yesterday.
I have referred It through to management today, so someone will be in contact with you today at some stage to advise the process in regards to your requested refund.
Kind regards,
Customer Support Team
Apple Investment Company Pty Ltd.
Ph: 1800 898 848
Fax: 07 55 38 33 90
Australian Financial Services Licence Rep No: 341564
ACN: 132 675 891
ABN: 24 132 675 891
Email scott@appleinvestmentcompany.com.au
Website: www.appleinvestmentcompany.com.au
From: Steve Callaway [mailto:avonvds@bigpond.com]
Sent: Wednesday, 30 March 2011 9:57 AM
To: 'Scott Christian'
Subject: Refund
Hi Scott
I still haven’t heard from anyone which is about what I expected.
This is the 3rd contact which is a requirement form one of the places I intend to lodge a complaint with.
Regards
Steve
Company representatives' emails: Scott Christian <scott@appleinvestmentcompany.com.au>
Shane Andrews <shane@appleinvestmentcompany.com.au>