Hello and thank you for your suggestion. I left a review of the broker to One star, and they responded to me promptly.
Also have been able to withdraw half my deposit with them, USD 1,000. The other half, they have asked me to
allow them to trade for me and show me how they can convert the account to a profitable one. In about 2 to 3 weeks, the account has grown from USD 1,000 to USD 1,500. Have upgraded my review of them, now. I will monitor my account closely. From this experience, I can see that they are very concern about poor reviews of the company. Will keep all updated.