4evermaat
2nd Lieutenant
- Messages
- 2,709
New proposal: That the willingness of a company to commit to an FPA advertising campaign requires that a company rep respond to any scam alerts or any @mentions within 4-7 calendar days, or their advertising can be suspended until they respond.
This can also be placed on the review page that they have not responded and the advertising has been suspended.
Now I'm not sure how much that would affect advertising dollars for FPA, but why should they be allowed to advertise if they cannot even respond to consumer complaints timely?
This is more than replying to reviews page. They must also actively sweep the scam alerts folder as well as their own dedicated company thread.
They must also have at least one username that is active. So if they have more than 1 name, one should be designated as primary. Even if that person leaves the company, they should still be able to receive emails from that person. It should be setup so that both corporate + all individuals that monitor social media are present.
This can also be placed on the review page that they have not responded and the advertising has been suspended.
Now I'm not sure how much that would affect advertising dollars for FPA, but why should they be allowed to advertise if they cannot even respond to consumer complaints timely?
This is more than replying to reviews page. They must also actively sweep the scam alerts folder as well as their own dedicated company thread.
They must also have at least one username that is active. So if they have more than 1 name, one should be designated as primary. Even if that person leaves the company, they should still be able to receive emails from that person. It should be setup so that both corporate + all individuals that monitor social media are present.
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